Customer Service Manager

2 months ago


Windsor, United Kingdom Resourcing Global Solutions Full time

Customer Service Manager

Customer Service Manager - Job Role:
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers. 
Candidates should have experience in excellent customer service and promote this idea throughout the factory. Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations. 

Customer Service Manager - Responsibilities:
•    Electronics experience (Distribution or Manufacturing)
•    Providing day-to-day support and guidance to the Account Manager
•    Ensure that the logs are maintained by our established processes,
•    including the Quote log and NPI logs
•    Background in Customer service, business development, and/or customer account management roles
•    Excellent communication skills
•    Quote sign-off
•    Margin monitoring
•    Great attention to detail
•    Good computer skills in Word, PowerPoint, and Excel plus the ability to learn new systems.

Essential 

Electronics experience (Distribution or Manufacturing). 

Desirable 

  • Previous electronics manufacturing industry experience  
  • Good knowledge of manufacturing processes and procedures. 
  • Strong analytical, problem-solving, and critical thinking skills. 
  • Ability to make decisions under pressure. 
  • Excellent attention to detail and organizational skills. 
  • Good communication skills both written and verbal. 
  • Proficient computer skills


Hours: Monday – Thursday: 08:00 am - 16:30 pm Friday: 08:00 am - 13:00 pm 

Email: anthonii.oakehudsonshribman.co.uk

 



  • Windsor, United Kingdom Hudson Shribman Full time

    Customer Service ManagerCustomer Service Manager - Job Role:This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers. Candidates should have experience in excellent customer service and promote this idea throughout the...


  • Windsor, United Kingdom Orion Electrotech Full time

    We are seeking a Customer Service Manager to join our client's expanding team. In this role, you will be responsible for leading and overseeing the account management department to ensure high levels of customer satisfaction. If you are a proactive, solution-oriented leader with a passion for delivering exceptional service, we would love to hear from...


  • Windsor, United Kingdom CV-Library Full time

    Customer Service Manager Customer Service Manager - Job Role: This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.  Candidates should have experience in excellent customer service and promote this idea...


  • Windsor, United Kingdom CV-Library Full time

    Are you looking for a progressive company? An early Friday finish and an organisation that values its employees? Do you have experience and knowledge of electronic components? We are looking for an experienced Customer Service Manager. You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and...


  • Windsor, United Kingdom Resourcing Global Solutions Full time

    Customer Service Manager Customer Service Manager - Job Role: This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.  Candidates should have experience in excellent customer service and promote this idea throughout the...


  • Windsor, United Kingdom Resourcing Global Solutions Full time

    Customer Service Manager Customer Service Manager - Job Role: This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.  Candidates should have experience in excellent customer service and promote this idea throughout the...


  • Windsor, United Kingdom Resourcing Global Solutions Full time

    Customer Service Manager Customer Service Manager - Job Role: This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.  Candidates should have experience in excellent customer service and promote this idea throughout the...


  • Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full time

    Job Title: Customer Service ManagerDescription:As a Customer Service Manager at Resourcing Global Solutions, you will be responsible for providing exceptional customer service to our clients and support to our account managers. Your primary focus will be on ensuring customer satisfaction, loyalty, and retention, while also meeting customer...


  • Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full time

    Job Title: Customer Service ManagerAt Hudson Shribman, we are seeking an experienced Customer Service Manager to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients and supporting our account managers in their day-to-day activities.Key Responsibilities:Electronics experience (Distribution or...

  • Customer Service Agent

    6 months ago


    Windsor, United Kingdom Neilson Financial Services Full time

    **Company Description** Neilson Financial Services provides the UK markets with innovative, customer-focused, life insurance products. With our comprehensive, affordable policies, we make a difference in people’s lives by giving them certainty about caring for others: we are there for them when they can’t be there for their loved ones. We are looking...


  • Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full time

    Job Title: Customer Service SpecialistHudson Shribman is seeking a highly skilled Customer Service Specialist to join our team.Estimated Salary: $60,000 - $80,000 per year.Job Description:The ideal candidate will possess excellent communication skills and the ability to work effectively in a fast-paced environment.Provide exceptional customer service and...


  • Windsor, United Kingdom Neilson Financial Services Full time

    We are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...


  • Windsor, United Kingdom Neilson Financial Services Full time

    We are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...


  • Windsor, Windsor and Maidenhead, United Kingdom Profitero Full time

    Job DescriptionAs a Customer Support Specialist at Profitero, you will be responsible for ensuring excellent levels of service to our customers.Key responsibilities include:Engaging directly with customers to resolve their queries and issues.Collaborating with the Account Management, Insights, and Technology teams to ensure customer success.Project managing...

  • Customer Service Agent

    5 months ago


    Windsor, United Kingdom Neilson Financial Services Full time

    **Company Description** At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance. We...


  • Windsor, United Kingdom Neilson Financial Services Full time

    Job DescriptionWe are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey.What you’ll do every day as a Customer Service Agent:Managing customer...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £45k per year Full time / Permanent Job description Customer Service Team Leader £45,000 Windsor We are excited to be working with our wonderful client based in Windsor, who looking for a Customer Service Team Leader! They are looking for someone who has customer service experience, as well as someone who has experience...


  • Windsor, Windsor and Maidenhead, United Kingdom The Crown Estate Full time

    Role OverviewAs a Customer Service Ambassador at The Crown Estate, you will play a vital role in ensuring that visitors have an exceptional experience at Windsor Great Park and Adventure Play. Your primary responsibility will be to provide a warm and welcoming atmosphere, engaging with visitors and ensuring that they get the most out of their visit.Main...


  • Windsor, United Kingdom Peterson James & Co Ltd Full time

    Job Title: Customer Service Representative **Duties**: - Provide accurate information about products and services to customers - Resolve customer complaints and issues with empathy and patience - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction Qualifications: - Previous...


  • Windsor, Windsor and Maidenhead, United Kingdom Eastway Toyota Full time

    Job Overview: Eastway Toyota seeks a skilled Receptionist to manage switchboard operations and provide exceptional customer service. This full-time role involves handling incoming calls, directing inquiries, and maintaining an organized reception area.Responsibilities:Efficiently handle phone calls and direct inquiries to relevant departmentsWelcome...