Current jobs related to IT Helpdesk Analyst - Bristol - Priory Group

  • Senior Helpdesk Analyst

    1 month ago

    Bristol, United Kingdom Priory Group Full time

    Senior Helpdesk Analyst - Technical Support Reference PRI94772 Location Priory Group IT Offices, 2 Monarch Court, The Brooms, Emersons Green, Bristol, BS16 7FH Priory Group Division Central Services Salary Competitive Hours 37.5 Vacancy Type Permanent - Full Time Job Advert - Division Information When you join...

  • Helpdesk Support

    3 months ago

    Bristol, United Kingdom Bupa Dental Care Full time

    **Helpdesk Support - Labs** **12 Month FTC** **Full-time, Monday - Friday: 08:00 - 16:00 or 10:00 - 18:00** **Bristol/Hybrid Working** **The Role** The Labs Analysts are also key to rolling out changes in software and policy/procedure changes across labs.** **Key responsibilities** - Liaising with dentists over unpaid labs invoices - settling any...

  • Lead Technical Support Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Priory Group Full time

    Lead Technical Support Analyst - IT Services Overview: Join an innovative organization that is at the forefront of transforming the health, social care, and education sectors. We are seeking a dedicated Lead Technical Support Analyst to enhance our IT Helpdesk team. Role Summary: This position is designed for a proactive individual who will play a...

  • Lead IT Support Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Priory Group Full time

    Lead IT Support Analyst - Technical Assistance Reference PRI94772 Location Priory Group IT Offices Priory Group Division Central Services Salary Competitive Hours 37.5 Vacancy Type Permanent - Full Time Job Advert - Division Information Joining Priory means becoming part of a remarkable organization that is at the forefront of...

  • Lead Technical Support Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Priory Group Full time

    Lead Technical Support Analyst - IT Services Overview Join a dynamic and innovative organization that is transforming the landscape of health, social care, and education. We are seeking a Lead Technical Support Analyst to become an integral part of our IT Services team. Role Summary This position offers an exciting opportunity to work within our...

  • Lead IT Support Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Priory Group Full time

    Lead IT Support Analyst - Technical Assistance Reference PRI94772 Location Priory Group IT Offices Priory Group Division Central Services Salary Competitive Hours 37.5 Vacancy Type Permanent - Full Time Job Advert - Division Information Joining Priory means becoming part of a remarkable organization that is transforming the health,...

  • Lead Technical Support Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Priory Group Full time

    Lead Technical Support Analyst - IT Services Overview: Join a dynamic and innovative organization that is at the forefront of transforming the health, social care, and education sectors across the UK. Position Summary: We are seeking a Lead Technical Support Analyst to join our Technical Helpdesk team. This role involves providing comprehensive IT...

  • IT Support Analyst

    3 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: IT Support Analyst Location: Bristol (4 days onsite) Salary: £26,000 + Bonus The Role:Troubleshoot and resolve issues, ensuring tasks are completed within the SLA.Communicate with internal customers through the Helpdesk, phone, or in person.Escalate complex service issues to the appropriate IT team member.The Candidate:Hands-on experience with...

  • 2nd Line Support Analyst

    1 week ago

    Bristol, United Kingdom Sanderson Full time

    2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a relevant role (1st line...

  • Technical Application Services Analyst

    3 months ago

    Bristol, United Kingdom PIB Group Full time

    The Role: Technical Application Services Analyst **Responsibilities**: - As a Technical Application Services Analyst, your responsibilities will include: - Proactively maintaining a high level of service and communication across all activities. - Providing exceptional stakeholder management, ensuring their needs are met and expectations are exceeded. -...

  • IT Support Analyst

    2 weeks ago

    Avonmouth, Bristol, United Kingdom Peaple Talent Full time €4

    Job Title: IT Support Analyst Location: Bristol (4 days onsite) Salary: £26,000 + Bonus The Role: Troubleshoot and resolve issues, ensuring tasks are completed within the SLA. Communicate with internal customers through the Helpdesk, phone, or in person. Escalate complex service issues to the appropriate IT team member. The Candidate: Hands-on...

  • Junior Systems and Data Analyst

    2 days ago

    Bristol, United Kingdom XIST4 IT Recruitment Ltd Full time

    Junior Systems and Data AnalystLocation: BristolWork Arrangement: Hybrid. Two days in the office and three days working from home. In the first six months, there will be a requirement to be more office-based until familiarity with the environment, personnel, systems, and data.An exciting opportunity awaits a Junior Systems and Data Analyst to join a...

  • BTGJP00004331 PMO Specialist

    2 weeks ago

    Bristol, United Kingdom Randstad Tech IT Full time

    Job Title: PMO Analyst (Contract - 6 Months)Location: Bristol - Hybrid (3 days a week in office)About Us: We are looking for a skilled PMO Analyst to join our technology program team on a 6-month contract. This hybrid role offers flexibility and a chance to make a significant impact.Key Responsibilities:Resource Planning: Manage ESN Programme resource...

  • BTGJP00004331 PMO Specialist

    2 weeks ago

    Bristol, United Kingdom Randstad Tech IT Full time

    Job Title: PMO Analyst (Contract - 6 Months)Location: Bristol - Hybrid (3 days a week in office)About Us: We are looking for a skilled PMO Analyst to join our technology program team on a 6-month contract. This hybrid role offers flexibility and a chance to make a significant impact.Key Responsibilities:Resource Planning: Manage ESN Programme resource...

  • BTGJP00004331 PMO Specialist

    2 weeks ago

    Bristol, United Kingdom Randstad Tech IT Full time

    Job Title: PMO Analyst (Contract - 6 Months)Location: Bristol - Hybrid (3 days a week in office)About Us: We are looking for a skilled PMO Analyst to join our technology program team on a 6-month contract. This hybrid role offers flexibility and a chance to make a significant impact.Key Responsibilities:Resource Planning: Manage ESN Programme resource...

  • Junior Support and Data Analyst

    2 days ago

    Bristol, United Kingdom XIST4 IT Recruitment Ltd Full time

    Junior Technical Support and Data AnalystLocation: BristolWork Arrangement: Hybrid. Two days in the office and three days working from home. In the first six months, there will be a requirement to be more office-based until familiarity with the environment, personnel, systems, and data.An exciting opportunity awaits a Junior Technical Support and Data...

  • Investment Analyst

    1 month ago

    Bristol, United Kingdom Hargreaves Lansdown Full time

    Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working...

  • Junior IT Support and Data Analyst

    2 days ago

    Bristol, United Kingdom XIST4 IT Recruitment Ltd Full time

    Do you have IT support and software and hardware support experience but are eager to expand your skills in data analysis?Look no further—we have a fantastic opportunity for you to join a forward-thinking executive search organisation that values growth and innovation.Location: BristolWork Arrangement: Hybrid. Two days in the office and three days working...

  • Temporary Technical Support Technician

    2 weeks ago

    Avonmouth, Bristol, United Kingdom Peaple Talent Full time €4

    Job Title: IT Support Analyst Location: Bristol (4 days onsite) Salary: £26,000 + Bonus Communicate with internal customers through the Helpdesk, phone, or in person. Escalate complex service issues to the appropriate IT team member. Hands-on experience with technologies like Citrix XenApp, Windows Server 2016, Office 365, Azure, Active...

  • Junior Technical Support and Data Analyst

    2 days ago

    Bristol, United Kingdom XIST4 IT Recruitment Ltd Full time

    Are you a Junior Technical Support professional eager to expand your skills in Data Analysis?Look no further—we have a fantastic opportunity for you to join a forward-thinking executive search organisation that values growth and innovation.Location: BristolWork Arrangement: Hybrid. Two days in the office and three days working from home.An exciting...

IT Helpdesk Analyst

2 months ago

Bristol, United Kingdom Priory Group Full time

IT Helpdesk Analyst - Technical

Reference

PRI93939

Location

Priory Group IT Offices, 2 Monarch Court, The Brooms, Emersons Green, Bristol, BS16 7FH

Priory Group Division

Central Services

Salary

Competitive

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert Role Description

* Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review *

Priory is the leading independent provider of mental healthcare and adult social care in the UK.

IT Department - A position has become available within the Technical Helpdesk for an Analyst, based in our Bristol office, with a hybrid working arrangement.

Job Overview

Your role would entail working as part of the Technical Helpdesk supporting our infrastructure.

Reporting to the Helpdesk Team leader you will provide effective and efficient support to the business on a wide range of technical issues.

The role is fast paced, involving a high level of multi-tasking. You will be working as part of a team as well as dealing with stakeholders at all levels of the organisation.

Duties include but are not limited to:

You will be capable of working independently and have experience of the following Track record of following best practice Experience of working in a technical support environment Answering, recording and responding to incoming calls and emails within a technical support environment Analysing and resolving incidents from all areas of the business within agreed service levels

What we would like from the role holder:

Be able to work on multiple work streams simultaneously (Essential) Analytical and problem-solving abilities to include troubleshooting issues with PC hardware and peripherals. Requires knowledge of installing, configuring and supporting Microsoft Operating systems, Microsoft Office applications, administration of Active Directory, Network troubleshooting (TCP/IP, DHCP, and DNS), Backup/Restore knowledge, and use of Remote Access tools. (Essential) Written and verbal communication skills (Essential) Ability to prioritise and manage their own workload effectively (Essential)

What we would like to give you: 

25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday Annual leave entitlement increase based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service Length of service recognition awards Employee Assistance Programme Competitive Pension Scheme Initial Disclosure Check Cost covered, if applicable to role ‘My Possible Self’ App and health-related benefits Online discounts and cashback rewards Technology scheme (qualifying period) Cycle to work scheme (qualifying period) ‘Cash for Colleagues’ – Employee referral scheme Career Pathways Programme – for development and further qualifications

Please take the time to familiarise yourself with the full job description attached prior to making an application.

We reserve the right to close the vacancy ahead of the closing date, without notice.

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS.

​​