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Laboratory Robotics Support Engineer

2 months ago

Liverpool, United Kingdom Labman Automation Full time
Position: Laboratory Robotics Support Engineer Location: Materials Innovation Factory, Liverpool Salary From: £30,000  (based on experience)
Job Opportunity

Due to sustained growth Labman are seeking to recruit a Support Engineer to join our team in Liverpool.

Labman deliver bespoke robotic and software systems to major companies and public bodies across the world. The job will be challenging and dynamic with opportunities to work with a huge range of established and emergent technologies, providing you with opportunities to learn and develop your skillset.

You will be part of a small team of engineers based in our Liverpool office, with regular visits to Labman's headquarters in North Yorkshire and opportunities to travel within the UK and internationally.

Working with electro-mechanical assemblies, plumbing, pneumatics, robotic arms and a variety of scientific equipment. This role would suit an enthusiastic person who is keen to build on skills in a range of engineering disciplines, working through unique challenges with the assistance of remote specialist teams and documentation. Labman provide training and support with your professional growth so this position is open to a range of experience levels.  


What the Job Involves
  • Perform scheduled preventative maintenance and planned improvements.
  • Respond to system breakdowns and loss of performance.
  • Provide technical support both on site and remotely.
  • Fault finding and problem-solving with support from specialist teams.
  • Log and document all support work according to internal guidelines.
  • Identify upgrades and improvements of customer systems.
  • Build on Labman's reputation by collaborating professionally with the customer.
  • Working with a highly talented multifunctional team.
  • Embody Labman values & behaviours.

Growth Opportunities
  • Participate in factory and site acceptance testing of newly built and delivered robots.
  • Contribute to continuous improvement meetings and activities. Escalate processes and product quality gaps then providing solutions when possible.
  • Along with all the team, keep abreast of state-of-the-art technologies and developing techniques for use in future systems.
  • Career development support including professional registration and chartership funding.
  • Regular reviews of responsibilities, skills and training opportunities.

Company Overview

Established for over 40 years, Labman Automation Ltd is an award-winning company with its HQ in North Yorkshire and offices in Bracknell and Liverpool. Labman designs and manufactures bespoke laboratory automation systems for a wide range of industries across the world.

We're a company that prides itself on building strong relationships with our customers and meeting their technological challenges. Our purpose is to enable a world where science is not limited by technology.  Our philosophy of engineering excellence is achieved through self-discipline with supportive leadership, sustainable partnerships, and openness.  Our company structure encourages involvement and accountability from everyone.  This is driven forward with kindness, humour & enthusiasm. This is driven by our core values & behaviours which underpin everything we do:

  • In it together - Being a team; a community of mutual support
  • Excellence – Working & delivering at the very highest quality
  • Humility – Respecting yourself and others
  • Sustainability – Recognition that we have an impact on our planet, our company and our community
  • Fun – Enjoyment in your work

Essential Capabilities
  • Knowledge & appreciation of science & technology.
  • Degree or Apprenticeship in Mechanical, Electrical, Mechatronic, Robotics, Software or similar/applicable work-based experience.
  • Strong problem solving & fault-finding skills including decision making, clear communication, research & analysis skills (can you accurately assess problems and come up with effective solutions?).
  • Competent in IT and Microsoft Teams, Excel, Word.
  • Able to commute daily to the Materials Innovation Factory, Liverpool. (This is not a remote role).
  • Willing to travel to Labman HQ in North Yorkshire for training and development (approx. 4 days per month for the first 6-12 months of employment).
  • Ability to work independently, take initiative and prioritise work.
  • Works well within a team, both in person and remotely.
  • Customer-oriented and positive attitude.
  • Excellent verbal and written communication skills.
  • Driving license.

Desirable skills / experience
  • Experience in a customer-facing role.
  • Electromechanical system diagnostics experience.
  • CAD experience

What We're Offering
  • The opportunity to work with industry-leading customers in a purpose-built facility just a short walk from Liverpool City Centre's shops, restaurants, historic waterfront and transport links.
  • The ability to forge a long-lasting career at a company that has seen consistent growth year on year. With the chance to grow and flourish in sector that is only expanding.
  • Travel opportunities after completion of training period.
  • Work with developing and emerging technologies applied in novel ways.
  • Build on skills in a variety of engineering disciplines with training and proactive learning.
  • 33 days annual holiday (raising to 38 over 5 years) inc. public holidays.
  • CPD support and annual subscription to appropriate body covered.
  • Cycle to work scheme.

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