Senior Administrator

4 weeks ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Job summary

To provide a comprehensive administrative service to support the effective running to FTB Core Team.

It includes the general management of the administration systems, coordinating and delegating work, ensuring priority work targets are met and supporting the admin functions for the effective running of the service.

Main duties of the job

The post holder will be responsible for undertaking a wide range of administrative duties, which include but not limited to; inbox management, booking of patient appointments, attendance at designated meetings recording accurate notes. Completion of audio transcription of clinical letters, reports and other correspondence as required by the clinical team.

To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP's, Social Workers, Service Users, Carers and any other appropriate external agencies. You will also help cover colleagues within the service are on annual leave.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Knowledge and Experence

Essential

Experience of working under pressure Proficient use of Microsoft word packages Attention to detail Working knowledge of medical terminology

Desirable

Experience of Digital Dictation Experience of working in a health care environment Senior administration experience Waiting list experience Working with people who suffer with Mental Health or other related problems

Qualifications

Essential

Good general level of education - 5 GCSE's including English and Maths

Desirable

Business/Administration NVQ Level 3 or equivalent experience Level 3 word processing/ typing qualification
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