Senior Primary and Community Development and Delivery Manager

4 weeks ago

Croydon, United Kingdom South West London Integrated Care Board Full time

Job summary

This is an exciting opportunity for an ambitious senior manager to be at the heart of the development and delivery of initiatives for Primary and Community Care, in line with SWL ICB and Croydon Place based priorities. The overarching focus of the role is to improve access, experience and health outcomes through

integrated care delivery across providers in the community.

The successful candidate will have experience in transforming and integrating health and care services, achieving change through partnership working. They will have a good understanding of NHS and care services, commissioning, programme management, community development and the primary care strategic development agenda.

To arrange an informal discussion about this role please contact Daniele Serdoz, Deputy Director of Primary and Community Care, South West london ICB (Croydon Place) -

Interview Date: Week commencing 8th July 2024

Main duties of the job

The post holder will lead on transformation across primary care, community health services and development of integrated care delivery across all local health and care providers for out of hospital services, ensuring alignment with the local Health and Care plan and the One Croydon Alliance priorities.

Lead the delivery of the wider prevention, proactive care and access improvement objectives as set out in the SWL primary care Strategy.

Ensure good local and regional governance for decision making and for the development and implementation of delivery plans.

The post holder will be a member of the Croydon Primary and Community Development and Delivery Team and contribute to the Place team's objectives and deliverables; working closely with the local NHS Trusts, Council, primary care, community health providers and the VCSE sector; as well as working closely with colleagues across Southwest London ICS.

About us

NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

Each ICS consists of two statutory elements:

an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.

ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):

to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience and access; enhance productivity and value for money and; help the NHS support broader social and economic development.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.

Job description

Job responsibilities

Please refer to Job Description and Person Specification

Duties and Responsibilities Lead a local team to develop high quality integrated primary and community basedservices, ensuring equitable services are available for the whole population, whilstadapting for local need, using health insights from population health tools. Work closely with the Croydon Place team to implement national, South West Londonand Croydon local strategies and priorities, including the Croydon Health and CarePlan, the Croydon Clinical Strategy and Local Objectives. This will require working withcolleagues across the health and care system to translate national and ICSprogrammes into local schemes, developing business cases and project plans,allocating tasks as appropriate, identifying risks, issues and dependencies,considering best practice and options and monitoring the progress of programmes. Lead on the management and delivery of key projects within the Croydon Primary andCommunity Care Development and Delivery portfolio, ensuring that results aredelivered within deadlines and to a high standard. Provide strong project management, producing clear plans, setting direction andensuring successful delivery on time, to high quality standards and in a cost effectivemanner. Plan, develop and evaluate methods and processes for gathering, analysing,interpreting and presenting accurate and timely data and information

Ensure flexibility of the programme to meet conflicting/changing requirements ifrequired. Demonstrate effective stakeholder management across the system and at all levels,with in-depth knowledge to be able to respond to and resolve conflict between differentproviders when this arises, through facilitation or other appropriate mechanisms. Consider the impact of any change on existing contract arrangements and overseeany necessary changes, ensuring full ownership and buy-in of providers at senior andexecutive levels. Work closely with practices and community services to develop and maintain a firmunderstanding of performance and sustainability issues, including practicesustainability and vulnerability, providing advice, support and guidance to mitigaterisks, as appropriate. Work closely with One Croydon Alliance partners, including Croydon Council, CroydonHealth Services, South London and Maudsley NHS, the Croydon GP Collaborativeand Croydon based Voluntary Sector, social enterprise and faith organisations. The role will require supporting local governance arrangements, including working withsystem partner to manage local governance meeting relevant to this post. The role is designed to build a combination of subject matter expertise and technicalskills to develop strong service delivery.

Person Specification

Education / Qualifications

Essential

Educated to masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent Evidence of continued professional development

Knowledge and Experience

Essential

Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Significant experience of successfully operating in a politically sensitive environment Problem solving skills and ability to respond to sudden unexpected demands Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Demonstrated experience in a Healthcare environment Experience of setting up and implementing internal processes and procedures Experience of managing and motivating a team and reviewing performance of the individuals

Skills and Abilities

Essential

Ability to analyse very complex issues where material is conflicting and drawn from multiple sources Numerate and able to understand complex financial issues combined with deep analytical skills Intermediate/advanced Keyboard skill - intermediate/advance ability to use Microsoft Office package Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

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