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Technical Consultant

3 months ago

Welwyn Garden City, United Kingdom Exponential-e Full time

Job Description

Overall purpose of the job:

To provide customers and internal departments with technical skills to deliver them solutions, services and support.

Deliver consistent and exceptional level of technical professionalism whilst exceeding performance against measurable key performance indicators.

Demonstrate ambition to progress within the organisation. We are looking for individuals that wish to grow with us and show capability and desire to move into more technical and senior roles within the team.

Key responsibilities for this job:

Provide pre-sales support to sales-people and other departments Responding to customer quote requests and completing them to a high level of technical detail Contribute to Internal IT, including projects and support Designing solutions to fulfill customer requirements Build and Implementation of technical solutions Providing technical support to customers and internal staff Maintain opportunity pipeline and deal positions within the CRM Generate strong relationships within customer and prospect base

Knowledge and experience required:

Great technical skills within as many of the following: Networking, Cloud, Cyber Security & Virtualisation areas Experience with particular products such as: Firewalls, routers, switches, wireless and SDN/NMS products from Juniper Networks, Cisco, Palo Alto & SonicWall. Azure, AWS & Office 365 Hyper-V & VMWare vSphere Produced quotations and input on responses to tenders, RFI’s, RFPs, and other response formats CCNP/JNCIP or equivalent Have collected and understood client requirements, and designed technical solutions based on those Built and maintained a strong technical and commercial understanding of key product propositions Formulated and completed client presentations to an exceptional standard Extensive experience within the cloud, networking and network security sectors Strong understanding of technology application in the network, cloud, cyber security, and software-defined arenas Able to demonstrate strong commercial understanding and business acumen Proven and consistent track record of target over-achievement Excellent networking ability and natural communication style Excellent communicator with strong presentation, numeracy, and written skills Strong problem-solving abilities; able to facilitate discussions and outcomes Able to travel as required  CRM experience advantageous but not essential Ability to understand and write Python or JSON. Degree level education advantageous, but track record of success in aligned career of higher importance The successful applicant will be required to hold or attain Government Security Clearance after commencing the role.