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Process Control Technician
3 months ago
What you’ll be doing:
Coordinate the day-to-day outputs of water treatment works and the demands of the strategic distribution network so that customer supplies are maintained to the required quantity, quality and service standards Effectively monitor, manage, and control all of the appropriate Bournemouth Water Assets in line with company and regulatory processes and procedures Ensure out of hours Water Treatment alarms for all necessary Water Treatment Works are acted on in line with company SLA’s and adhere to strict escalation procedures Provide technical information to the operational management team during events and incidents, ensuring all relevant reports and handover documents are written and sent out to all appropriate stakeholders, ensuring details are kept relevant and up to date To work with the Water Production and Network Technicians to resolve site alarm issues, react appropriately to process trends and alarms from any DWS sites to ensure appropriate mitigation actions are undertaken by field-based staff Communicating at all levels within the business and with stakeholders to ensure the DWS assets are maintained and operated to optimum standards, and represent the Process Control team in change management projects Ensure the effective and efficient operation of the Water Distribution Network through the interpretation of centrally available operational information together Work with the Control Centre Alarm Team and NSA Asset Performance Team to optimise the establishment, review, remote management, appropriate and effective response to Drinking Water asset alarms Notify the appropriate functional manager or their nominated deputy of potentially serious operational problems in accordance with the company’s trigger points The role involves working a 24/7/365 shift pattern The role is based in Exeter. However, there may be occasions, due to incidents or disaster recovery testing where a temporary alternative work location may be specified
What we are looking for:
5 GCSE or equivalent inc Maths, English and a Science subject Proven experience of effective teamworking Ability to effectively communicate with people at all levels; including customers and stakeholders Effectively use IS systems and corporate systems and to analyse data and information Able to prioritise and plan work effectively and deploy resources Understand the operation and control of water supply and networks and water treatments works Be able to understand and interpret technical information from a range of sources Ability to remain calm when under pressure Demonstrates a flexible approach to working hours and participate in formal working arrangements
What's in it for you:
At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks’ additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension And plenty more Closing Date: Wednesday 28th August 2024If you are looking for a new challenge, please click apply now to be considered as our Process Control Technician - we look forward to receiving your application.Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.