Process Control Specialist

2 days ago


Exeter, Devon, United Kingdom South West Water Full time
About the Role

As a Process Control Technician with South West Water, you will play a critical role in the central control of water treatment processes and strategic distribution network operation. Your primary responsibility will be to ensure process and network optimization through the effective use of remote-control technology and communication with the field delivery team.

Key Responsibilities
  1. Coordinate the day-to-day outputs of water treatment works and the demands of the strategic distribution network to maintain customer supplies to required quantity, quality, and service standards.
  2. Effectively monitor, manage, and control all Bournemouth Water Assets in line with company and regulatory processes and procedures.
  3. Ensure out-of-hours water treatment alarms for all necessary water treatment works are acted upon in line with company SLAs and adhere to strict escalation procedures.
  4. Provide technical information to operational management during events and incidents, ensuring all relevant reports and handover documents are written and sent to stakeholders.
  5. Work with Water Production and Network Technicians to resolve site alarm issues, react to process trends and alarms from DWS sites, and undertake mitigation actions by field-based staff.
  6. Communicate at all levels within the business and with stakeholders to ensure DWS assets are maintained and operated to optimum standards.
  7. Represent the Process Control team in change management projects and ensure the effective and efficient operation of the Water Distribution Network through the interpretation of centrally available operational information.
  8. Work with the Control Centre Alarm Team and NSA Asset Performance Team to optimize the establishment, review, and remote management of Drinking Water asset alarms.
  9. Notify functional managers or their nominated deputies of potentially serious operational problems in accordance with trigger points.
  10. The role involves working a 24/7/365 shift pattern.
Requirements
  • 5 GCSEs or equivalent, including Maths, English, and a Science subject.
  • Proven experience of effective teamworking.
  • Ability to effectively communicate with people at all levels, including customers and stakeholders.
  • Effectively use IS systems and corporate systems to analyze data and information.
  • Able to prioritize and plan work effectively and deploy resources.
  • Understand the operation and control of water supply and networks and water treatment works.
  • Be able to understand and interpret technical information from a range of sources.
  • Ability to remain calm under pressure.
  • Demonstrate a flexible approach to working hours and participate in formal working arrangements.
What's in it for you

At South West Water, we offer a range of benefits, including a generous holiday allowance, the opportunity to buy or sell annual leave, and a Cycle to Work scheme. We also offer free car parking, maternity leave, and access to thousands of deals and discounts through Perkbox.



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