Process Control Specialist

1 week ago


Exeter, Devon, United Kingdom South West Water Full time
About the Role:

As a key member of the Drinking Water Services team at South West Water, you will play a critical role in ensuring the efficient and effective operation of our water treatment processes and distribution network. Your primary responsibility will be to coordinate the day-to-day activities of our water treatment works and strategic distribution network, ensuring that customer supplies are maintained to the required quantity, quality, and service standards.

Key Responsibilities:
  • Coordinate the day-to-day outputs of water treatment works and the demands of the strategic distribution network
  • Effectively monitor, manage, and control all of the appropriate Bournemouth Water Assets in line with company and regulatory processes and procedures
  • Ensure out of hours Water Treatment alarms for all necessary Water Treatment Works are acted on in line with company SLA's and adhere to strict escalation procedures
  • Provide technical information to the operational management team during events and incidents, ensuring all relevant reports and handover documents are written and sent out to all appropriate stakeholders
  • Work with the Water Production and Network Technicians to resolve site alarm issues, react appropriately to process trends and alarms from any DWS sites to ensure appropriate mitigation actions are undertaken by field-based staff
  • Communicate at all levels within the business and with stakeholders to ensure the DWS assets are maintained and operated to optimum standards
  • Work with the Control Centre Alarm Team and NSA Asset Performance Team to optimise the establishment, review, remote management, appropriate and effective response to Drinking Water asset alarms
  • Notify the appropriate functional manager or their nominated deputy of potentially serious operational problems in accordance with the company's trigger points

Requirements:
  • 5 GCSE or equivalent inc Maths, English and a Science subject
  • Proven experience of effective teamworking
  • Ability to effectively communicate with people at all levels; including customers and stakeholders
  • Effectively use IS systems and corporate systems and to analyse data and information
  • Able to prioritise and plan work effectively and deploy resources
  • Understand the operation and control of water supply and networks and water treatments works
  • Be able to understand and interpret technical information from a range of sources
  • Ability to remain calm when under pressure
  • Demonstrates a flexible approach to working hours and participate in formal working arrangements

What's in it for you:
At South West Water, we offer a range of benefits to our employees, including a generous holiday allowance, buy or sell annual leave, and a range of discounts and rewards through our Cycle to Work scheme and Perkbox. We also offer a competitive contributory pension and a discretionary bonus. Our core values are Be Rock Solid, Be You, and Be the Future, and we are committed to building a culture of belonging and inclusion where everyone feels valued and respected.

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