![Abernethy House Surgery](https://media.trabajo.org/img/noimg.jpg)
Medical Receptionist/ Administrator at a GP Surgery Enfield
1 month ago
Job summary
We are a friendly and welcoming GP Practice located in the heart of Enfield, we are seeking a highly motivated and enthusiastic medical receptionist/administrator to join our team.
Main duties of the job
In this role, you will be the first point of contact for patients, contractors, and visitors, both in person and over the phone. You will use your compassion and friendly nature to project a positive image and provide excellent customer service to everyone who walks through our doors.
We understand that a successful practice requires a strong administrative team, and as a receptionist/administrator, you will play a key role in keeping our operations running smoothly. You will be responsible for a range of administrative and reception duties, including booking appointments, dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
We are looking for someone who is highly organised, an effective communicator, and eager to learn. You will have the opportunity to work with a range of people and professions, including our clinical and administration teams, and gain valuable experience in the healthcare sector.
About us
At Abernethy House Surgery, we pride ourselves on providing a supportive and collaborative work environment, where everyone is encouraged to reach their full potential. We believe that everyone should have the opportunity to pursue their career goals.
If you are someone who is looking to start a new career in healthcare administration or simply looking for a change, we would love to hear from you. Apply now and join our team of dedicated healthcare professionals who are committed to making a difference in our patients' is a permanent busy role and requires someone who is enthusiastic and willing to learn.
Job description
Job responsibilities
The purpose of the role is to:
Project a positive and friendly image to patients and other visitors, either in person or via the telephone. Assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. Provide general assistance to the practice team. Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.
Applicant can initially send their CV. Job Description and Application form will be sent to applicants before shortlisting.
Person Specification
Qualifications
Essential
Education: A level or equivalent IT skills are essential, as you will be regularly creating searches, data input, and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide full administrative patient services.
Desirable
Certificate of Higher Education (preferred) Qualified to NVQ level 2 in Health and Social Care (preferred)
Experience
Essential
Experience in Customer Service Experience in Microsoft word and excel
Desirable
Experience working in a GP practice Experience working in primary care-
Enfield Town, Greater London, United Kingdom Abernethy House Surgery Full timeJob summary We are a friendly and welcoming GP Practice located in the heart of Enfield, we are seeking a highly motivated and enthusiastic medical receptionist/administrator to join our team. Main duties of the job In this role, you will be the first point of contact for patients, contractors, and visitors, both in person and over the phone. You...
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