OR-185 ServiceNow Developer

1 month ago

Manchester, United Kingdom smartworkingio Full time

Role andresponsibilities

  • Design and Development Create and configureapplications and modules using the ServiceNow platform includingbut not limited to IT Service Management (ITSM) IT OperationsManagement (ITOM) and IT Business Management(ITBM).

  • Customization Customize ServiceNowapplications and facilitate the rollout of new applications andmodules and configure application UI andworkflows.

  • Integration Develop and configureintegrations between ServiceNow and other enterprise systems usingweb services APIs and other integrationtools.

  • Design and develop userfriendly andresponsive ServiceNow Service Portals and Knowledge Managementportals.

  • Customise portal widgets and themes toenhance user experience.

  • Collaborate with stakeholders togather requirements and ensure portals meet businessneeds.

  • Maintenance and Optimization Perform regularmaintenance updates and optimization of ServiceNow applications toensure performance and reliability.

  • TroubleshootingIdentify troubleshoot and resolve technical issues and defectswithin the ServiceNow platform.

  • Collaboration Workclosely with business stakeholders IT teams and other developers togather requirements design solutions and ensure successfulimplementation and deployment.

  • Documentation Maintaincomprehensive technical documentation for all customizationsconfigurations and integrations.

  • Compliance and BestPractices Ensure that all solutions adhere to best practicescompliance standards and company policies.

Required skills andexperience

  • 4 years experience in a seniorrole

  • 4 years of experience inServiceNow

  • Proficiency in ServiceNow scripting(JavaScript Glide API).

  • Experience with ServiceNow UIcustomization including UI pages UI macros and UIscripts.

  • Knowledge of web technologies (HTML CSSAngularJS).

  • Experience with RESTful and SOAP webservices.

  • Familiarity with database technologiesparticularly relational databases (MySQLOracle).

  • Understanding of ITIL framework and ITservice management processes.

Desiredskills and experience

  • ServiceNow Certified SystemAdministrator

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