See more Collapse

Customer Team Leader

1 month ago


Wimborne Minster, United Kingdom Co-op Full time

Closing date: 05-06-2024

Customer Team Leader   Location: Crown Mead, Hanham Road, Wimborne, BH21 1ED Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
  As part of the application process for this job, you’ll need to complete an online assessment. It will take around 10 minutes to complete the test.
 

We have other current jobs related to this field that you can find below

  • Team Leader

    2 weeks ago


    Wimborne Minster, United Kingdom Greene King Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.   Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come...


  • Wimborne, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Crown Mead, Hanham Road, Wimborne, BH21 1ED- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...


  • Wimborne Minster, Dorset, United Kingdom Holt Engineering Recruitment Limited Full time £38,000

    Production Engineering Team Leader We are currently partnering with an innovative company that provide safety critical solutions to help nuclear, space and aerospace as well as industrial companies. Our client is looking for an individual who can operate in the capacity of Production Engineering Team Leader. As Production Engineering Team Leader you will...


  • Wimborne Minster, Dorset, United Kingdom National Trust Full time

    The Salary:£21,879 per annumDuration:This is a permanent role which offers realistic salary progression based on annual reviews - starting in April 2023.We offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting you to find a...

  • Stores Team Leader

    2 weeks ago


    Wimborne Minster, Dorset, United Kingdom BIS Valves Ltd Full time

    Vacancy - Stores Team Leader - BIS Valves LtdThis is a hands-on lead role that is responsible for managing the stores team from goods inwards to picking and issuing of kits to assembly. The role will ensure the team is fully utilised using labour and resource available at the same time ensuring health and safety requirements are met. Coordinating the work of...

  • Team Leader

    1 week ago


    Wimborne, United Kingdom Card Factory Full time

    Job Introduction **Location 8 Crown mead wimborne** **Contracted Hours Available**: 17 Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Customer Team Leader

    2 weeks ago


    Minster and Woodmansey, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Crescent Street, Cottingham, HU16 5QS- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Team Leader

    2 weeks ago


    Wimborne, United Kingdom Greene King Pubs Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together....


  • Wimborne Minster, Dorset, United Kingdom TMS Legal Ltd Full time

    Customer Onboarding AssistantTMS Legal is a market leader in Sub Prime Claims. We have a close knit team of 30-40 staff and are currently expanding the business. We currently have several customer onboarding assistant roles available. Would suit someone who has customer services / phone experience and good communication skills. Target driven.Role...

  • Team Leader

    2 weeks ago


    Wimborne, United Kingdom Commercial Recycling (Southern) Ltd Full time

    **JOB DESCRIPTION** **Job Title**: Team Leader Picking Station - Canford Waste **Location**: Canford Inert Recycling Centre, Arena Way, Wimborne, Dorset BH21 3BW **PRINCIPAL RESPONSIBILITIES** To support the Operations Manager in the effective management of Canford Waste Recycling Facility, in line with Company demands, Environmental Permits, and Health...

  • Optical Assistant

    2 weeks ago


    Wimborne Minster, Dorset, United Kingdom Team Locum Ltd Full time

    Wanting to join a well-established team who offer fantastic career progression?Well, this role as an Optical Assistant in Wimborne may just be for youThis is a great first stepping stone to climb that career ladderWorking in retail healthcare will offer on the job learning, next to highly qualified professionals as well as a personalised training in...


  • Wimborne, United Kingdom Pelican Business Services Full time

    We are looking for a Meter Reading Team Leader to run our hard working and friendly Poole team to obtain and verify water meter readings for Bristol Water and Wessex Water. **What you'll do**: We are looking for a leader to manage a hardworking and friendly field-based team of up to 12 meter readers working predominantly within the Poole area. Your main...

  • Team Leader

    4 weeks ago


    Wimborne, United Kingdom Haskins Garden Centres Full time

    Team Leader (Plants) - Ferndown, Dorset We are looking to recruit a Full-Time Permanent Team Leader for our Plants department, working 38 hours per week, and alternate weekends. Salary is £26,500 to £29,500 per annum D.O.E The role of the Plants Team Leader You will supervise the Plant team and departments to maximise profit and minimise losses...

  • Stores Team Leader

    3 weeks ago


    Wimborne, United Kingdom Electronic Technicians Ltd Full time

    Working within the Materials department, the Stores Team Leader is responsible for the efficient running of the Materials Team and activities. The objectives being to guide the team to the successful accomplishment of agreed targets and goals. These targets shall be measured by the following 'key performance indicators’, on time delivery (kitting, booking...

  • Stores Team Leader

    7 days ago


    Wimborne, United Kingdom BIS Valves Ltd Full time

    **Vacancy - Stores Team Leader - BIS Valves Ltd** This is a hands-on lead role that is responsible for managing the stores team from goods inwards to picking and issuing of kits to assembly. The role will ensure the team is fully utilised using labour and resource available at the same time ensuring health and safety requirements are met. - Co-ordinating...


  • Wimborne, United Kingdom National Trust Full time

    **The Salary**:£21,879 per annum **Duration**:This is a permanent role which offers realistic salary progression based on annual reviews - starting in April 2023. We offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting...


  • Wimborne, United Kingdom National Trust Full time

    **The Salary**:£21,879 per annum **Duration**:This is a permanent role which offers realistic salary progression based on annual reviews - starting in April 2023. We offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting...


  • Wimborne, United Kingdom National Trust Full time

    A lavish family home re-imagined as a Venetian Palace in the rural Dorset countryside. **The Hours**:37.5 hours per week, shift pattern is 5 over 7 daytime hours with weekend work required (no split shifts or evening work). **The Salary**:£21,879 per annum **Duration**:This is a permanent role which offers realistic salary progression based on annual...


  • Wimborne, United Kingdom National Trust Full time

    **The Hours: 37.5 hours per week, shift pattern is 5 over 7 daytime hours with weekend work required (no split shifts or evening work). Typical shift is 9am to 5pm.** **The Salary: £21,879 per annum** **Duration: This is a permanent role which offers realistic salary progression based on annual reviews.** **We offer a range of benefits to help you look...


  • Wimborne Minster, Dorset, United Kingdom Dovetail Recruitment Full time

    Customer Service Associate Job in Wimborne Our well established and employee focused client based in Wimborne is recruiting a Customer Service Associate to join their team. The Customer Service Associate role provides a first point of contact to customers. You will provide telephone and administration support to the new and existing customers. You will...