Customer Onboarding Assistant

2 weeks ago


Wimborne Minster, Dorset, United Kingdom TMS Legal Ltd Full time

Customer Onboarding Assistant
TMS Legal is a market leader in Sub Prime Claims. We have a close knit team of 30-40 staff and are currently expanding the business. We currently have several customer onboarding assistant roles available. Would suit someone who has customer services / phone experience and good communication skills. Target driven.

Role Includes:

Full training will be given. You will be fully supervised until you achieve the required level of competence.

Contacting new customers:

  • Reviewing their basic details
  • Reviewing their questionnaire responses
  • Requesting ID if necessary
  • Answering any questions
Updating of the CRM system accordingly for each action.

Ad Hock assistance to Credit Control / FOS teams in busy spikes

Hours:

40 hours per week - office based. 9-5 as standard.

Pay Scale:

£11.45 per hour.

Standard holiday pay, Ferndown office, Parking space, Drinks provided.

Job Types:
Full-time, Permanent

Job Types:
Full-time, Part-time, Permanent

Pay:
£11.45 per hour

Benefits:

  • Company events
  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person
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