Move Manager

2 weeks ago


Kings Langley, United Kingdom Pickfords Full time

Job title Move Manager - Government Services

Location:  Kings Langley, Hertfordshire

Pickfords is looking for a dedicated professional with a passion for customer service to join our dynamic Government Contracts team as a Move Manager. You should demonstrate strong organisational skills, adaptability, and an ability to collaborate effectively as a team player to thrive in various situations. 

Your role will involve overseeing and managing the movement of personal effects worldwide, with a strong focus on customer service and delivering to quality standards. You will be responsible for providing advice and information to our corporate customers,   as well as maintaining continuous communication with all parties throughout the move.  You will need to record and track move progress using our operating system, whilst ensuring that all internal departments and partner agents are adhering to customer expectations and contract KPI’s.

With a proactive and flexible approach, you should be approachable and motivated to consistently deliver excellent results.

Key responsibilities: 
  • Take charge of complete door-to-door services for each posting, ensuring a smooth and hassle-free experience for our clients.
  • Deliver exceptional customer service in line with KPIs and contractual requirements, ensuring client satisfaction throughout the process.
  • Collaborate closely with our extensive agent network and internal departments to meet operational needs seamlessly.
  • Manage financial and operational processes efficiently through our cutting-edge operational system, Navision.
  • Handle financial aspects of each file according to contracted rates and specifications, ensuring transparency and accuracy.
  • Collect valuable customer feedback to continuously improve our services and exceed expectations.
  • Undertake additional administrative duties as required, demonstrating flexibility and adaptability.

If you're ready to take your career to the next level and be part of a vibrant team committed to excellence, we want to hear from you

Contact us at to apply for this exciting opportunity.

Customer Service Share this

  • Kings Langley, United Kingdom Pickfords Full time

    Pickfords, the  UK’s largest national moving and storage company is looking for a dynamic customer service professional who has a proven track record of providing excellent service, to train as a professional move manager.  The role will suit a highly organised individual with excellent communication skills who is forward thinking, with a positive...


  • Kings Langley, United Kingdom Personnel Selection Full time

    Personnel Selection are currently working with this national brand, who are seeking 2 Move Managers to join their Kings Langley branch. Benefits include: - Staff Rewards Voucher Scheme - Workplace Pension - Staff Referral Scheme - Eye Care vouchers - Paid time off for volunteering - Long Service Awards - Dress Down Friday This is a customer services role,...


  • Kings Langley, United Kingdom Pickfords Move Management Ltd Full time

    **Pickfords**, the UK’s largest move management company is recruiting a **PR and Outreach Executive** to join the marketing team in **Kings Langley**. We are looking for an experienced PR and Outreach Executive to play a pivotal role in our SEO team. Working alongside the SEO Manager and Content Executive, you will create a link building strategy to...


  • Kings Langley, United Kingdom Pickfords Move Management Ltd Full time

    **Pickfords**, the UK’s largest move management company is recruiting a **PR and Outreach Executive** to join the marketing team in **Kings Langley**. We are looking for an experienced PR and Outreach Executive to play a pivotal role in our SEO team. Working alongside the SEO Manager and Content Executive, you will create a link building strategy to...


  • Kings Langley, United Kingdom Pickfords Move Management Limited Full time

    **Job Title**:Apprentice Customer Service Advisor **Location**: Kings Langley **Salary**: £10,296 per year **Job Type**:Permanent, Full Time. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. **Job Purpose**: We are eager to add an...

  • Trainee Manager

    1 month ago


    Kings Langley, United Kingdom Pickfords Full time

    Job title: Trainee Manager Location: Manchester We are looking to hire a dedicated individual to join our team in Manchester as a Trainee Manager. This role focuses on gaining comprehensive knowledge of various aspects of the removals business, including sales, move management, and operations. You will work closely with Branch Managers, assisting...

  • Trainee Manager

    2 days ago


    Kings Langley, United Kingdom Pickfords Full time

    Job title: Trainee Manager Location: Manchester and Newcastle We are looking to hire a dedicated individual to join our team in Manchester as a Trainee Manager. This role focuses on gaining comprehensive knowledge of various aspects of the removals business, including sales, move management, and operations. You will work closely with Branch...

  • Contracts Manager

    1 month ago


    Kings Langley, United Kingdom Future Engineering Recruitment Ltd Full time

    **Contracts Manager** **Kings Langley** **£55,000 - £65,000 Basic + Performance Based Bonus + Directorship Progression + Fuel Card + Benefits** Be in the driving seat of your career as a Contracts Manager and strive to achieve Directorship! Put your leadership skills to test in a career move that the company's success will be determined because of your...


  • Kings Langley, United Kingdom Pickfords Full time

    Job title: Business Development Executive Location: Kings Langley, Hertfordshire As a Business Development Executive at Pickfords, your primary goal is to identify and develop opportunities with prospects and customers for our sales team to quote for both existing and new services as we launch them. You will be responsible for generating new...

  • Store Manager

    1 month ago


    Kings Cross, United Kingdom Safestore Full time

    Here at Safestore **our people make the difference**. We’re a **friendly** team and thrive on providing **exceptional customer service**, whilst selling the right storage solution to our customers. We are looking for a Store Manager who will lead their team by example, providing them with all the support and **coaching** they need. They will be inspired...


  • Langley, United Kingdom Uxbridge Employment Agency Full time

    URGENTLY seeing 2 x temporary customer service executives. Opportunity to join a super brand within their Customer Service team based in Langley, Berkshire. We are looking for 2 people to join asap and the booking will likely last anything from 3-5 months. Working days are Monday to Friday, normal office hours. Pay rate: £11 per hour + holiday pay You...

  • Assistant Manager

    6 days ago


    Kings Hill, United Kingdom Shepherd Neame Full time

    Shepherd Neame is on the lookout for an Assistant Managerwith bundles of energy and enthusiasm to join our team, so if you haveexperience of leading a team in a fast paced customer focused environment andyou are looking to carve out your career in the hospitality industry; this maybe just the job for you. The Spitfire is a contemporary pub that forms...


  • Charlton Kings, United Kingdom Balcarras School Full time

    **Site Management Assistant (Full-Time)** Point 3 - 4 (£20,812-£21,189) **Required to start as soon as possible after successful interview** We are looking to appoint an excellent Site Management Assistant to undertake a range of maintenance and site operation duties throughout the school. **MAIN DUTIES AND RESPONSIBILITIES**: 1) Assist with manual...

  • Assistant Manager

    7 days ago


    Kings Hill, United Kingdom Shepherd Neame Full time

    Shepherd Neame is on the lookout for an Assistant Manager with bundles of energy and enthusiasm to join our team, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you. The Spitfire is a contemporary pub that forms...

  • Account Manager

    6 days ago


    Kings Hill, United Kingdom Marsh McLennan Companies Full time

    Description: Account Managers & Account Handlers Marsh Commercial We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Commercial Account Manager (Account Handler) We have fantastic opportunity for a ...

  • Assistant Manager

    7 days ago


    Kings Hill, United Kingdom Ed Cornwell Full time

    Shepherd Neame is on the lookout for an Assistant Managerwith bundles of energy and enthusiasm to join our team, so if you haveexperience of leading a team in a fast paced customer focused environment andyou are looking to carve out your career in the hospitality industry; this maybe just the job for you.The Spitfire is a contemporary pub that forms part of...


  • Kings Hill, United Kingdom Trooli Full time

    Job title: Service Activation ManagerLocation: Office - Kings Hill, KentAbout you: Are you an ambitious individual with a remarkable ability to focus on and surpass targets? With an excellent attention to detail, you ensure that no component of the service activation process is overlooked, contributing to flawless execution and outstanding service delivery....

  • Marketing Manager

    2 months ago


    Kings Hill, Kent, United Kingdom Richemont Full time

    We are currently on the search for a Marketing Manager to join our central, global marketing team in Kent, to support our Head of Marketing on the delivery of the Global Marketing Strategy & localised activations across our markets. How will you make an impact?This is an exciting, new opportunity where you will be responsible for developing and delivering...


  • Langley Mill, United Kingdom Countrywide Park Homes Ltd Full time

    Countrywide Park Homes Ltd is one of the largest park home and luxury lodge park operators in the UK. We are currently looking to recruit a customer accounts assistant to help with our growing accounts team. The company is regularly expanding with plenty of room for progression for the right person. Your duties will include, but not limited to: - Managing...

  • Team Leader

    2 days ago


    Abbots Langley, United Kingdom One YMCA Full time

    Café Team Leader - Permanent Salary £27,722 after probation We are looking for a Café Team Leader to work in this exceptionally beautiful and busy Café, set in the grounds of an award-winning country park. One YMCA are extending a sector leading and welcoming café, your role will be to support the Café Manager in delivering a robust and professional...