Clinical Administrator Secretary

4 weeks ago

Bristol, United Kingdom Harbourside Family Practice Full time

Job summary

Wouldyou like the opportunity to join our wonderful team who were rated as the 4thbest performing practice within BNSSG, according to the 2023 NHS patient survey?

Ifso, we are looking for a part time (20 hours) clinical administrator who has a key focuson completing referrals and coding medical records. The days and times of work for this post are negotiable.

Thisis a varied and interesting role and you'll be joining a friendly, supportiveand hardworking team who prides themselves on providing an excellent customerservice to our patients. You will engage with patients, doctors, nurses and other allied health professionals.

Wewould love to find someone who is great with people, has excellentcommunication skills, a cheerful disposition, and a friendly, caringpersonality. Good IT skills are a must.

Previoussecretarial experience would be an advantage, though not essential as fulltraining will be provided.

Main duties of the job

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To type and send referral and other clinical letters/forms within the designated timeframe, ensuring referrals have been sent accurately and in a timely manner. Organising 2WW referrals through the e-Referral system and checking they have been attended, reporting any DNAs to the referring GP or their deputy. Monitor hospital referral letters via the e-Referral system. Resolve referral queries by liaising with RSS (Referral Support Service) and clinical providers. To undertake secretarial tasks. Process and distribute incoming (and outgoing) mail To code patient medical records and enter data onto the practice computer system in accordance with practice procedures, recognising any chronic illness or diseases and bringing to the attention of our clinic staff any patients with any such illness/disease. Clinical coding and filing of hospital/clinic letters into our clinical system, taking actions where necessary. To provide cover for members of the admin team during periods of sickness and annual leave. Any other duties to facilitate the smooth running of the department. Attend and participate in practice meetings as required.

About us

We are a 4 Partner high achieving PMS Practice situated in Portishead, a beautiful coastal town in North Somerset overlooking the Severn Estuary, just five miles from the city of Bristol.

We were rated the 4th best performing practice within BNSSG from the 2023 NHS patient survey:

We are a forward thinking practice with a strong emphasis on teamwork and patient centred care. We work from a new purpose-built health centre with bright, modern facilities that enable us to offer high quality clinical services to our local population of 11,400 patients. We are also a training practice.

We have had consistently high QoF results and were delighted that we were assessed as Good in our latest CQC inspection. We are also a star rated practice on NHS Choices and star rated on Google Reviews.

Job description

Job responsibilities

To work with the Partnership in the delivery of PMS to the practice population by being responsible for the delivery of considerate and competent standards of medical assessments or advice to patients in order to deliver effective, safe and beneficial care according to the practice protocols, local guidelines and any other national service frameworks or guidance; Offer opportunistic health advice patients on general health and in particular on the significance of diet, exercise, smoking, consumption of alcohol and misuse of drugs or solvents; and develop innovative approaches to delivery of health promotion; To undertake surgery and telephone consultations, answer queries, visit patients at home, check and sign repeat prescriptions and deal with related paperwork and correspondence in a timely fashion; To perform agreed medical services as the Practice determines to assist in achieving national and local targets for example the Quality and Outcomes Framework and such Directed, National and Local Enhanced Services as the Practice shall, from time to time, be contracted to participate in; Offer consultations and where appropriate physical examination to identify and reduce risk to patient health and to motivate behavioural or circumstantial change to promote health; To provide maternity medical services, child health development services and contraceptive services where qualified to do so; To prescribe in accordance with the Practice prescribing formulary whenever clinically appropriate; Undertake to effectively use all IT systems, and make every effort to adequately record, clearly and contemporaneously, all patient contacts on the clinical system (EMIS Web) using appropriate codes and templates; Where appropriate to refer patients for specialist advice and treatment to other team members, to other providers of health services, partner organisations and secondary medical services, and facilitate access to these services; To develop a continuing professional development plan, ensuring that you maintain a satisfactory level of training, in line with both the post holders personal needs and the needs of the Practice including participation in any clinical audit that my be required; To work to support the development of the Practice initiating change and supporting others to work in new ways; Attend and participate in all relevant practice meetings as required; Person Specification

Qualifications

Essential

Bachelor of Surgery & Medicine Full GMC Registration MDU or MPS Membership Joint Certificate of Prescribed Experience Demonstrable commitment to professional development

Desirable

MRCGP A special interest within General Practice

Experience

Essential

Experience of General Practice Demonstrable experience of working as part of a team Demonstrable experience of working in partnership with other agencies

Desirable

Experience of using EMIS Web

Skills and Abilities

Essential

Excellent clinical skills Excellent communication skills Excellent interpersonal skills Good personal organisation Good keyboard and computer skills Ability to use Microsoft Outlook Ability to use MS Word and Excel

Desirable

Ability to learn new software

  • Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    An exciting opportunity has arisen for a Medical Secretary within the Department of Clinical Haematology which is in the Division of Medicine at Southmead Hospital in Bristol. We are looking for a reliable and enthusiastic person with a high standard of organisational skills and excellent typing skills to provide an efficient administrative service to the...

  • Medical Secretary

    2 weeks ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Unity Sexual Health - Medical Secretary 37.5 hours per week (7.5 hours per day Monday to Friday) based at Central Health Clinic Band 3 £22,816 - £24,336 An opportunity has arisen for an experienced and enthusiastic medical secretary to join the secretarial team at Unity Sexual Health services. We are a free NHS service providing STI testing and...

  • Office Administrator

    6 days ago

    Bristol, United Kingdom Private Secretary Group Full time

    **Job Title**: Admin Support Assistant/ Office Administrator **Salary**: £10-11.50 per hour **Location**: Redland Office Centre **Permanent / fixed term**: Permanent **Hours (e.g. Part time or full time)**:Part-time/full-time **Closing Date**: 20/02/2023 **About Us** We offer practice management support to Consultants, Doctors and Surgeons within the...

  • Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    We are looking for a reliable and enthusiastic individual with a high standard of organisational skills and excellent typing skills to provide an efficient secretarial service to the Spinal Surgery Department at Southmead Hospital. The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability...

  • Patient Pathway Administrator

    1 month ago

    Bristol, United Kingdom Private Secretary Group Full time

    **About Us** We offer practice management support to Consultants, Doctors and Surgeons within the private healthcare sector. At the heart of our business is patient care and by ensuring that we offer excellent service, we can help our clients do what they do best! **About the job** **Responsibilities**: - Downloading and updating patient clinic...

  • Medical Receptionist/administrator

    7 days ago

    Bristol, United Kingdom Private Secretary Group Full time

    **Job Title**: Admin Support Assistant/ Office Administrator **Salary**: £15 per hour **Location**: Redland Office Centre **Permanent / fixed term**: Permanent **Hours (e.g. Part time or full time)**:Part-time/full-time **Closing Date**: 20/02/2023 **About Us** We offer practice management support to Consultants, Doctors and Surgeons within the...

  • Medical Secretary/administrator

    5 days ago

    Bristol, United Kingdom Horfield Health Centre Full time

    Do you want to work at a GP surgery described by patients as a “caring, empathetic and robust practice” with “outstanding professional staff from front-of-house to the medical professionals” where “the standard of care provided was above expectation? You are a experienced medical secretary/medical administrator, preferably with experience in a GP...

  • Secretary/administrator

    1 month ago

    Bristol, United Kingdom Maggs & Allen Full time

    **Typist/Administrator** We are looking for a Experienced Secretary/Administrator to join our busy Survey office in Clifton Bristol. We are looking for a well presented organised Secretary to assist in all office duties including: - Typing of Survey Reports - Keeping diaries for surveyors and booking appointments - Invoicing - Checking Bank payments -...

  • Medical Secretary

    1 week ago

    Bristol, United Kingdom Spire Healthcare Full time

    Medical Secretary | Administration | Bristol | Full time | 37.5 hours - can be FT or PT x2 | Competitive salary plus fantastic benefits | Free Parking Spire Bristol Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service. As Medical Secretary you will be...

  • Senior Medical Secretary

    4 weeks ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Lipids and Adult Inherited Metabolic Disease within the Chemical Biochemistry department provides outpatient services ran by a team of medical, specialist nursing and administrative staff, within the UHBW campus trust. We provide a rapidly developing, high quality service to patients with hyperlipidaemia (cholesterol and triglyceride disorders) and other...

  • Medical Secretary

    7 days ago

    Bristol, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Secretary Medical Secretary Bristol Hospital | Administration | Permanent | Full Time | 37.5 hours per week Competitive salary plus great benefits Join us as a Medical Secretary in our Bristol Hospital and continue to play your part in building a healthier nation. Our unique approach to connected healthcare brings great advantages to...

  • Office Assistant/team Leader

    1 week ago

    Bristol, United Kingdom Private Secretary Group Full time

    **About us** Private Secretary Group is a small company specializing in providing remote administrative support to medical clinicians. We take pride in our professionalism, adaptability, and strong interpersonal skills, striving to deliver efficient and outstanding administrative services to our esteemed clients. Our work environment offers the following...

  • Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    We are looking for a reliable and enthusiastic individual with a high standard of organisational skills to provide an efficient secretarial service to the Parkinson's service within the Care of the elderly department. The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their...

  • Medical Secretary

    6 days ago

    Bristol, United Kingdom Spire Healthcare Ltd Full time

    Medical Secretary | Administrator/Secretary | Competitive salary plus excellent benefits | Bristol | Permanent & Full Time Spire Bristol Hospital has an exciting opportunity for an experienced Medical Secretary to join our dynamic and experienced team. Spire Bristol Hospital is the largest private hospital in the South West, offering fast access to a broad...

  • Medical Secretary

    7 days ago

    Bristol, United Kingdom Spire Healthcare Ltd Full time

    Medical Secretary | Administration | Bristol | Full time | 37.5 hours - can be FT or PT x2 | Competitive salary plus fantastic benefits | Free ParkingSpire Bristol Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service.As Medical Secretary you will be responsible...

  • Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Medical Secretary Band 3 An exciting opportunity has arisen within Trauma and Orthopaedics at Southmead Hospital for a Medical Secretary. This is a very busy role which can be pressured. Therefore we are looking for someone who has fantastic organisational skills, works well under pressure, enjoys working within a team. The Trauma and Orthopaedic office...

  • Senior Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    We are looking for a part-time experienced medical secretary to join our Neonatology team based at Southmead Hospital. We are looking for a motivated, team-orientated, patient-focused individual with excellent communication and computer skills, to provide secretarial support to a team of Consultant Neonatologists. To provide efficient, high quality and...

  • Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Responsible for checking clinic notes/reports and general correspondence, recording case notes and other tasks required by the department*Receive, sort and prioritise daily correspondence.*Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.*Maintain good communication with the directorate team in...

  • Support Medical Secretary

    1 month ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Support Medical Secretary Band 3 An exciting opportunity has arisen within Trauma and Orthopaedics at Southmead Hospital for a Support Medical Secretary. This is a very busy role which can be pressured. Therefore we are looking for someone who has fantastic organisational skills, works well under pressure, enjoys working within a team. The Trauma and...

  • Medical Secretary

    6 days ago

    Bristol, United Kingdom Spire Healthcare Full time

    **Medical Secretary - Fixed Terms Contract - 9 months | Administrator/Secretary | Competitive salary plus excellent benefits | Bristol | Permanent & Full Time** Spire Bristol Hospital has an exciting opportunity for an experienced Medical Secretary to join our dynamic and experienced team on a fixed term basis. Spire Bristol Hospital is the largest private...