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Social Work Practitioner

3 months ago

Wirral, United Kingdom Claire House Full time

Job summary

Weare looking for a positive, enthusiastic and dynamic social work practitioner to work as part of thecare coordination team in all Claire House settings; Wirral Hospice, Liverpool Hospiceand the community setting.

This role is full-time and canbe worked flexibly across 4 days, a minimum of 30 hours is required, predominantlyoffice hours, with an expectation to work flexibility over a 7-day period ifneeded, with an option to work at home 1 day a week; dependent on need.

This role involves supportingfamilies holistically within their journey at Claire House childrens hospice.This role will be a main point of contact for families and professionals tobuild positive relationships, with a specific lead for social aspects of careand support.

Main duties of the job

This role will provide specialist resource in social care knowledge with a strong understanding of child and family social work principles, theories and practices.

To be responsible for following the journey ofchildren/young people and their families once they have been through thereferral process.

To be part of a care coordination team, overseeing thetotal caseload ensuring that all children receive the right service, at theright time, for the right amount of time. Acting as the main point of contactfor families and professionals, with a specific lead for social aspects of careand support.

To support and navigate systems and processes to maximisethe palliative care journey, encompassing a supportive and holistic approach tothe child/young person and their families with a life-limiting condition. Thepost holder is responsible as a registered, accountable and autonomous practitioner,to act in the best interests of the child/ young person and their family at alltimes. You will maximise the use of the multi-skilled team to plan, deliver,evaluate and maintain safe, compassionate and effective support.

As a RegisteredPractitioner, you will be required to demonstrate leadership qualities; beingopen, transparent and trustworthy. This is in accordance with Social WorkEngland registration and Claire House vision and values.

About us

Position of the role in Claire House

The post holder reports tothe Care Coordination Team Lead, and is accountable to the Director of ClinicalServicesClaire House is the placewhere you can make a real difference for children and families from acrossMerseyside, Cheshire and North Wales as well as a great place to develop yourcareer.

We recognise that working in aChildrens hospice is very different to that of other organisations andsometimes applicants are not sure which role best suits their experience. Wehold Claire House values central to our recruitment process. Therefore, wewelcome applicants to spend time at Claire House ahead of the interview. Thisconsists of; having a tour of the hospice, spending time with a mix of hospicestaff to find out more about the role, and having time to ask questions in amore relaxed environment.

All Claire House employeesreceive a rewards and recognition package which includes generous annual leave,life cover, free access to an Employee Assistance Program and counsellingservice, free parking, access to training and courses and in-house clinicalsupervision. We offer additional payments for working unsocial hours and nightshifts. You can also continue with your pensionscheme or join the Claire House pension scheme.

Job description

Job responsibilities

Scope of Job

To act as a resource forall members of the multi-disciplinary team providing supervision, guidance,care and support

To provide specialist resource in social care knowledge, support andadvice with a strong understanding of child and family social work principles,theories and practices to achieve positive outcomes for children/young peopleand families

To act as a contact workerthroughout the child/young persons Claire House journey demonstratingcore/advanced communication skills depending on the specific needs of thechild/young person and their family

To assess, plan, implementand evaluate the social, emotional and therapeutic requirements ofchildren/young people with complex, palliative and end of life care needs

To liaise with externalmultidisciplinary agencies to ensure the support provided through the Hospiceis coordinated and delivered to meet the specific needs of the child, youngperson, and family

To build relationships withexternal services to ensure children and young people can be referred to theservices that best meet their ongoing needs holistically. Communicatingeffectively with children, young people and their families.

Dimensions and Limits ofAuthority

To work without supervisionensuring personal accountability in accordance with social work England: OurProfessional standards

You will be committed tomaintaining your professional standards as the service continues to develop andenable the creative use of resources

To work alongside thecaseload holder lead nurse and to report to the Care Coordination Team Lead

Responsibility for Staff

To act as a positive role model by displaying CH values, attitudes, andbehaviour. In practice, role model by using evidence/research-based care andpractice

To take responsibility forthe appropriate delegation of duties to other members of the care coordinationteam

To participate in in-service training programmes and teachingsessions

To participate in the orientation of new staff, students and volunteers

To act as a clinical supervisor and participate in ongoing training

To act as an appraiser for other members of staff in the team ifappropriate

Responsibility for Patient Care

Be a main point of contact throughthe child/young persons Claire House journey, including pre and post plannedand unplanned stays and day care sessions

To manage a large caseloadof children/young people, maintaining regular contact and liaising as requiredwith key professionals

Refer to internal spokeservices and monitor internal offers of care

Have an understanding ofthe planned and unplanned offers of care

Working in partnership withparents/carers to identify the holistic needs of the child/young person and supportrequired recognising best practice and evidence based guidelines

Liaise with professionals to support, care, and protect children/youngpeople and to build trusting relationships with families and have the abilityto understand local needs, ensuring to be child focused in a positive andresponsive way.

You will understand what really matters to children/young people andfamilies working closely with the community and partner agencies. To have theability, knowledge, and expertise to enable effective signposting. Recognisingservices that could provide the best ongoing holistic support.

To support the assessment, planning, implementing, and evaluating care/support,such as behavioral assessment plans, based on current evidence-based andresearched best practice. Amendments will be negotiated with the child/youngperson and their parents/carers, documented and communicated to the othermembers of the team and external professionals

To have strong communication skills, able to adapt to differing needs ofchildren, young people, and families

To ensure all children and young people receive the right care by theright service for the right amount of time

To accurately evaluate and document the support of the child/youngperson in accordance with Social Care England.

To share responsibility within the Hospice in order to maintain a safebut homely environment taking into account health and safety, includinginfection control and risk assessments

To ensure patient safety by appropriate delegation of duties to suitablytrained members of staff

To attend regular meetingswith the multi-disciplinary team to discuss individual children, respecting, invitingthe sharing of skills and expertise.

To lead on complex cases, prepare and submit reports and attend/chair keymeetings such as case reviews, strategy meetings, CIN, CP, and core groupmeetings.

To liaise with outside agencies from health, education and social careinvolved in the care and support of children/young people and their families

To work alongside, supervise and induct new members of staff ensuringclinical tasks and workload are delegated appropriately

To participate and attendMulti-Disciplinary Team meetings in the community setting and visit familieswithin their homes.

To lead and co-ordinatehospice special interest groups

To lead and/or participatein internal referral panel and caseload review meetings

To adapt the delivery ofcare according to the changing emotional, physical and environmentaldemands

To be aware and working toSafeguarding and Prevention of Vulnerable Adults policies and procedures

To be able to undertake themental, physical and emotional demands of the role, whilst at the same timetaking care to safeguard their own health and safety as well as fellow careteam members, children, young people and their family

Responsibility for Clinical Governance and Quality

To take responsibility for maintaining his/her own professionaldevelopment. Meeting with Team Coordinator for regular appraisals, identifyingand agreeing personal targets

To participate in quality measures for the delivery of care to maintainhigh standards through best practice

To be proactive in identifying ways of improving practice. Contributingpositively to the development and audit of standards and, when appropriate,taking responsibility for identified project work

To identify ways of continued quality improvement, using reflectivepractice through Supervision

To participate in audit toenhance the delivery of care/support

To actively complete clinical incident documentation in accordance tono blame and whistle-blowing policy

To adhere and comply with all Hospice policies and procedures

To undertake risk assessments within the hospice and appropriatetraining

To undertake research as appropriate to area of work

Responsibility for Clinical Leadership and Practice Management

To share previous knowledge and experience that promotes best practice

To ensure the economical and appropriate use of all resources within theHospice

To maintain appropriate client records ensuring they are stored securelyand confidentially

To attend and participate in Hospice meetings

To attend, actively participateand learn from significant event analysis

To report and record all accidents and incidents in line with hospiceprocedure safe guarding the welfare and safety of all staff during workinghours with regard to the Health and Safety at Work Act

To be fully involved in the process of preventing and controllinginfections

To maintain confidentiality in all aspects of the role, especiallyinformation regarding children/young people, their families and staff

General Claire HouseRequirements

Adhere to and comply with organisational policies, procedures andguidelines at all times

Implement risk management strategies (including reporting, registeringrisk and learning), taking all reasonable steps to manage and promote a safeand healthy working environment which is free from discrimination

Implement Health and Safety regulations through risk assessment.Maintain a constant awareness of health, welfare and safety issues affectingcolleagues, service users, volunteers, visitors, and themselves, reporting anyaccidents or faults in line with organisational policy. Participate fully inhealth and safety training

Comply with the organisational policy on confidentiality and the DataProtection Act 1998 relating to information held manually or on computerisedsystems

Respect the confidentiality and privacy of children, young adults,volunteers and staff at all times

Participate in personal training, development and appraisal, and attendall relevant training courses as required

Take part in organisational research, audit and evaluation processes.

Embrace the positive volunteer culture which Claire House strives tocreate.

The postholder must act at all times in a professional and responsible manner and havedue regard to confidentiality and Health & Safety legislation.

This is an outline jobdescription and should not be regarded as an inflexible specification. Responsibilities will be reviewedperiodically in line with service priorities and duties may change or newduties be introduced after consultation with the post holder. As a term of your employment you may berequired to undertake such other duties, such as link roles, and/or hours ofwork as may reasonably be required, commensurate with your general level ofresponsibility with the organisation, at your initial place of work or at anyother of the Claire House establishments.

Person Specification

Personal Qualities

Essential

Positive attitude, values and behaviour Enthusiastic Good time management skills Ability to use own initiative Supportive of colleagues, children and families Flexible Ability to motivate self and others Professional manner Approachable, fair and consistent Honest and trustworthy

Special Circumstances / Additional Requirements

Essential

Good IT skills Car driver

Desirable

Familiar with the Care Database System

Skills & Abilities

Essential

Excellent communication skills Relate well with children, families and other healthcare professionals Good organisational skills and ability to prioritise and delegate work load. Assess, plan, implement and evaluate care/support. Ability to record information in a concise, accurate and legible manner. Excellent interpersonal and Team working skills Willing to support in the professional development of others High level of personal responsibility and accountability Proactive

Desirable

Level 1, 2 or 3 in counselling skills To be familiar with the Care Database system

Qualifications

Essential

Registration with Social Care England with paediatric experience Evidence of continued professional development Evidence of Social Work England requirements in regards to continuous professional development (CPD) Leadership

Desirable

Paediatric/disability experience, education, safeguarding, special training, or education. Child welfare and family experience Mentorship Supervisor & appraisal training Advanced communication skills Palliative care

Experience

Essential

Experience of working in a multi-disciplinary Team Understanding of children/ young people with life limiting/ threatening conditions Leadership experience Able to work autonomously in a small team Adaptable Ability to problem solve

Desirable

Experience of undertaking audit Experience of risk assessment Experience of working in a hospice Knowledge/experience of working for a charity Knowledge and experience of loss and bereavement concepts Experience in paediatric palliative/ end of life care