Inside Sales, TAM
1 week ago
What you’ll be doing
Responsible for accurate forecasting on both profit and revenue , supporting the strategy plans with your customers, across all hierarchy and legal entities and in harmony with the field sales community. Gaining outstanding feedback and positive net-promotor scores through BT’s customer surveys while also ensuring your joint base admin is completed to a high standard and up-to-date. In charge of closing own contract sales right across the BT enterprise portfolio and in co-managing the larger opportunities procedures. As well as supporting the winning new business and bid process for high level opportunities. Working closely with product specialists, introducing their expertise to your customers to build the right solutions and to create value. Adhering to governance requirements of sales pay plan and sales incentives. Uses research, data, analytics and commercial insights to drive sales and continual improvement to proactively manage churn risk across your base, defending the revenue and pro-actively securing contract resigns.
The skills you’ll need
CollaborationCustomer InsightsAccount ManagementCustomer Relationship ManagementSolution Selling
What we expect to see on your CV
Either a degree or well-rounded experience that makes you an interpersonal, organised, focused and proactive individual. Proven track record delivering against targets in a sales role or similar. Ability to deal with challenging customer predicaments and customer opportunities through internal escalation and senior stakeholder engagement. Confidence to challenge the status quo where more effective and efficient routes are identified. Able to build C-level valuable relationships and identify customer champions, pains, needs etc. with the ability to own customer problems and deliver resolutions alongside field sales partners.
Benefits
Competitive salary On target commission Pension scheme (up to 10% BT contributions) Flexible Hybrid working Access to training and development to help you grow with us 25 days annual leave (plus bank holidays) Shares Plan Flexible benefits: cycle to work, healthcare, etc. Discounted BT products and services
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
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