Director of Contract Services

2 weeks ago

London, United Kingdom UCL Eastman Dental Institute Full time

About the role

Please note the salary for this role is circa k.


We are seeking an accomplished Director of Contract Services to lead a dedicated team in providing a high-quality, value-driven contracts service that supports UCL’s strategic research and innovation objectives. As Director, you will oversee the effective management of all contract-related activities within the Contract Services team, ensuring compliance, efficiency, and seamless service delivery. A member of the RIS senior leadership team, you will shape and integrate UCL’s contracting strategy, simplify processes, and foster collaboration across UCL’s key contracting partners—including Commercial, Legal Services, and our trading subsidiaries—to enhance overall service quality and exceed user expectations.

In this role, you will also be responsible for actively engaging with a range of critical stakeholders to foster a collaborative and service-oriented environment. You will ensure the integration of contracting services across teams, removing siloes and promoting collaboration. Supported by new investments, a fully staffed team (except for the Director role), and a contracting transformation programme led by change specialists, you’ll lead a service that is continuously evolving to meet UCL’s strategic change agenda and deliver a contracting service fit for a world leading, research intensive institution.

About you

You will bring a strong track record of strategic leadership and an understanding of contract management, ideally within a research-intensive environment or similarly complex institution. Known for your people-focused approach, you lead with emotional intelligence, cultural sensitivity, and a commitment to diversity and inclusion, creating a positive, stable team culture. Skilled in relationship management, you will build and sustain strong relationships with critical stakeholders across UCL to deliver a collaborative, user-focused service.

You are a data-informed decision-maker, experienced in supporting and developing a team to operate with a service mindset. You are skilled at using data to drive service enhancements and operational efficiency and are a champion of a culture of continuous improvement.

While a legal qualification is desirable, extensive experience in contract oversight and regulatory compliance is essential. You also bring a strategic view, aligning team activities with UCL’s long-term vision for research excellence and innovation, and, ideally, have experience with digital systems to optimize service delivery.

If you are ready to lead a transformative, high-impact service at one of the world’s top universities and play a pivotal role in advancing UCL’s research success, we encourage you to apply.

Interviews are scheduled to be held on:

1st interviews: w/c 20th January

2nd Interviews: w/c 27th January

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days). Additional 5 days’ annual leave purchase scheme. Defined benefit career average revalued earnings pension scheme (CARE). Cycle to work scheme and season ticket loan. Immigration loan. Relocation scheme for certain posts. On-Site nursery. On-site gym. Enhanced maternity, paternity and adoption pay. Employee assistance programme: Staff Support Service. Discounted medical insurance.

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