Current jobs related to Patient Services Coordinator - Glastonbury - 100Fold CIC

  • Dn Overnight Hub Administrator

    3 months ago

    Glastonbury, United Kingdom Somerset NHS Foundation Trust Full time

    To support the Overnight hub performing administration duties, including RiO, and liaising with patients and their families/carers to support inward/outward referrals To receive telephone calls and messages sensitively, ensuring effective communication and courtesy at all times To be competent in accurate record keeping, maintaining spreadsheets as required....

  • Community Relations Coordinator

    1 month ago

    Glastonbury, Somerset, United Kingdom Kier Group Full time

    We are seeking a Community Relations Coordinator to become a vital part of our Transportation division. This role supports our esteemed maintenance contract, focusing on the road network. In this position, you will benefit from an excellent pension scheme, a 24/7 virtual healthcare service for you and your family, competitive annual leave, and the option to...

  • Community Relations Coordinator

    1 month ago

    Glastonbury, Somerset, United Kingdom Kier Group Full time

    We are seeking a Community Relations Coordinator to become a vital part of our Transportation division. This role is integral to our esteemed maintenance contract, focusing on the support of regional road networks. In this position, you will benefit from an excellent pension scheme, access to a 24/7 virtual healthcare service for you and your family, a...

  • Community Relations Coordinator

    1 month ago

    Glastonbury, Somerset, United Kingdom Kier Group Full time

    We are seeking a Community Relations Coordinator to become a vital part of our Transportation division. This role is integral to our esteemed maintenance contract, supporting the road network in Somerset. As part of our team, you will benefit from an excellent pension scheme, a 24/7 virtual GP service for you and your family, competitive annual leave, and...

  • Community Relations Coordinator

    1 month ago

    Glastonbury, Somerset, United Kingdom Kier Group Full time

    We are seeking a Community Relations Coordinator to become part of our Transportation division. This role is essential in managing our esteemed maintenance contract that supports the road network in Somerset. In this position, you will benefit from an excellent matched pension scheme, a 24/7 virtual GP service for you and your family, a competitive annual...

  • Tutor

    4 months ago

    Glastonbury, United Kingdom Lexia Education Services Full time

    **Specialist Tutors are required to work with young people in need of an "Alternative Education Provision" across Glastonbury and surrounding areas.** Lexia Education Services, are often called upon to deliver personalised education packages, for vulnerable young people, unable to access a suitable education placement or students with an EHCP. The tuition...

  • Vaccine Administrator

    3 months ago

    Glastonbury, United Kingdom 100Fold CIC Full time

    Job Purpose As a Vaccination Administrator you will be support work in immunisations, you will work as part of a dynamic team in delivering a safe and effective service for the mass delivery of the COVID-19 vaccinations; and may support with other vaccination programmes. Main Responsibilities and Duties You will be responsible for providing administrative...

  • Pcn Paramedic

    4 months ago

    Glastonbury, United Kingdom Glastonbury Surgery Full time

    Job responsibilities Assess and triage patients, including same day triage, and as appropriate provide definitive treatment or make necessary referrals to other members of the Practice or PCN team. Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to other community or voluntary services. Be...

  • Team Leader in Transportation Services

    1 month ago

    Glastonbury, Somerset, United Kingdom Kier Group Full time

    Position Overview:We are seeking a dedicated Supervisor to enhance our Transportation division. This role is integral to our esteemed maintenance contract, focusing on the upkeep of road networks. Enjoy a comprehensive benefits package, including a matched pension scheme, virtual healthcare services, and generous holiday allowances.Location:Glastonbury,...

  • Pharmacist

    4 days ago

    Glastonbury, Somerset, United Kingdom Well Pharmacy Full time

    {"title": "Pharmacist Role at Well Pharmacy", "content": "Job SummaryWe are seeking an experienced Pharmacist to join our team at Well Pharmacy in Glastonbury. As a Pharmacist, you will play a vital role in providing high-quality patient care and services to our customers.Key ResponsibilitiesDispense medications and provide advice to patients on their...

  • Pharmacist

    4 days ago

    Glastonbury, Somerset, United Kingdom Well Pharmacy Full time

    {"title": "Pharmacist Role at Well Pharmacy", "content": "Job SummaryWe are seeking an experienced Pharmacist to join our team at Well Pharmacy in Glastonbury. As a Pharmacist, you will play a vital role in providing high-quality patient care and services to our customers.Key ResponsibilitiesDispense medications and provide advice to patients on their...

  • Farm Services Specialist

    3 months ago

    Glastonbury, United Kingdom Kingshay Full time

    Kingshay are looking for a Farm Services Specialist to join their small and enthusiastic team. You will support all aspects of our business and help to ensure the smooth running of the office. The role is offered on a full time basis, covering maternity leave based at our head office at Bridge Farm, near Glastonbury. Do you have the following skills and...

  • Office Administrator

    4 months ago

    Glastonbury, United Kingdom Candlelight Care Full time

    **Job Title**:D2A Office Administrator **Salary**:Competitive, to be discussed at interview. **Hours**:Part time, Monday - Friday between 8:30am and 16:30pm **Location**:Glastonbury, Head Office **_ PLEASE NOTE: We are not offering Sponsorship for this role. - ** Candlelight Care are looking for a dynamic, organised and enthusiastic Administrator to...

  • Private Dentist Opportunity

    3 days ago

    Glastonbury, Somerset, United Kingdom MedMatch Full time

    About the PositionA dynamic and rewarding role for a Private Dentist is available in a thriving dental clinic located in a picturesque town near Glastonbury.Enjoy a competitive 50% split on earnings, providing a lucrative income potential.Benefit from the support of a dedicated and experienced practice manager, ensuring a smooth and efficient practice...

  • Private Dentist Opportunity

    3 days ago

    Glastonbury, Somerset, United Kingdom MedMatch Full time

    About the PositionA dynamic and rewarding role for a Private Dentist is available in a thriving dental clinic located in a picturesque town near Glastonbury.Enjoy a competitive 50% split on earnings, providing a lucrative income potential.Benefit from the support of a dedicated and experienced practice manager, ensuring a smooth and efficient practice...

  • Private Dentist Opportunity

    10 hours ago

    Glastonbury, Somerset, United Kingdom Medmatch Full time

    About the PositionA dynamic and rewarding role for a Private Dentist is available in a thriving dental practice located in a charming town near Glastonbury.Key Highlights:Enjoy a competitive 50% split on earnings, providing a lucrative income potentialBenefit from the support of a dedicated and experienced practice managerCollaborate with a skilled lead...

  • Private Dentist Opportunity

    7 hours ago

    Glastonbury, Somerset, United Kingdom Medmatch Full time

    About the PositionA dynamic and rewarding role for a Private Dentist is available in a thriving dental practice located in a charming town near Glastonbury.Key Highlights:Enjoy a competitive 50% split on earnings, providing a lucrative income potentialBenefit from the support of a dedicated and experienced practice managerCollaborate with a skilled lead...

  • Reablement Support Worker

    2 weeks ago

    Glastonbury, Somerset, United Kingdom Candlelight Care Full time

    Job Summary:Candlelight Care is seeking a skilled Reablement Support Worker to join our prestigious team. As a key member of our Discharge to Assess (D2A) Team, you will play a vital role in providing high-quality care and reablement services to patients in their own homes.Key Responsibilities:Deliver short-term care and reablement services to patients in...

  • Reablement Support Worker

    2 weeks ago

    Glastonbury, Somerset, United Kingdom Candlelight Care Full time

    Job Summary:Candlelight Care is seeking a skilled Reablement Support Worker to join our prestigious team. As a key member of our Discharge to Assess (D2A) Team, you will play a vital role in providing high-quality care and reablement services to patients in their own homes.Key Responsibilities:Deliver short-term care and reablement services to patients in...

  • Pharmacist - Clinical Expert

    2 weeks ago

    Glastonbury, Somerset, United Kingdom Well Pharmacy Full time £4,000

    About the RoleWe are seeking an experienced Pharmacist to join our team at Well Pharmacy in Glastonbury. This is a part-time role covering Thursday to Saturday, where you will be responsible for providing high-quality patient care and services.Key ResponsibilitiesDispense medications and provide advice to patientsConduct health checks and provide health...

Patient Services Coordinator

3 months ago

Glastonbury, United Kingdom 100Fold CIC Full time

Job summary

Glastonbury Health Centre is looking for a Patient Services Coordinator to join their growing team. As a Patient Services Coordinator you will play a crucial role in ensuring the smooth and efficient operation of the front desk and administrative functions within the Practice. You will work in a fast-paced environment and communicate effectively with a wide range of stakeholders. This role is one of the most important in the practice, providing the link between patients and clinicians and taking responsibility for ensuring a positive experience for our Patient.

Main duties of the job

Main Duties include

To create a welcoming and friendly environment for patients when they are in the surgery, by overcoming communication barriers and treating patients with compassion and respect Create and manage AskmyGP requests through active signposting. Registering new regular and temporary patients, in accordance with Practice guidelines. Co-ordination of electronic patient records, updating with clinical documents and any action taken regarding patient care. Ensuring accuracy of clinical documents/referrals and transmitting appropriately, whilst complying with local and national referral guidelines Manage incoming post and documentation, coding documents and ensuring follow up actions are complete You will also become a Shift Leader for the team once per week (half-day or full-day), with duties including allocating tasks to admin team members, scheduling break times to ensure adequate cover, and taking responsibility for the effective completion of work during the shift.

About us

Glastonbury Health Centre is a practice with approximately 6000 patients, they currently have two GP partners, one salaried GP and three advanced nurse practitioners.Glastonbury Health Centre is in an exciting stage of development due to a change in Leadership at the practice. They are introducing new access systems and services to their registered patients which has generated high interest in joining the practice. As a result, they are looking for Patient Coordinators to join their established team.

100Fold CIC is an established Community Interest Company, recruiting on behalf of Glastonbury Health Centre. Our aim is to provide people and solutions to support local Primary Care; re-investing any surplus into services that benefit the people of Somerset. To date we have created a bank of vaccination staff for the Covid-19 programme and delivered 1000s of vaccines to housebound patients and within vaccination centres. We have been awarded the GP flexible pool contract from the Somerset ICB, to recruit GPs to work with and support GP practices. To find out more please see our website:

Job description

Job responsibilities

Position: Patient Services Coordinator

Employer : Edgar, Spencer & Ball Partnership

Location: Glastonbury Health Centre, 1 Wells Road, Glastonbury BA6 9DD

Responsible to: Managing Partner

Hours: Full-time and part-time available

Pay: £ £ per hour, negotiable depending on experience

As a Patient Services Coordinator you will play a crucial role in ensuring the smooth and efficient operation of the front desk and administrative functions within the Practice. You will work in afast-paced environment and communicate effectively with a wide range of stakeholders. This roleis one of the most important in the practice, providing the link between patients and clinicians andtaking responsibility for ensuring a positive experience for our Patient.

Job duties

Leadership:

Become a Shift Leader responsibilities to include:

Allocating incoming AskmyGP requests. Acting as a point of contact for clinicians with queries. Ensuring all bookable appointments available are utilised on the day. Allocating tasks to admin team members (for example emails, tasks, rescheduling appointments). Scheduling break times to ensure adequate cover, if necessary. Check CCAS slots on EMIS and creating askmyGP requests for patients who have been booked in by OOH. Take responsibility for the effective completion of work during the shift, escalating any challenges to senior management. Ensuring urgent requests and lock-up is completed. Supporting the creation and introduction of administrative protocols and inspiring positive change to maximise efficiency. Contribute to key quality improvement projects and new initiatives to promote continuous improvement, achieve practice objectives and provide patients with the most effective care. Represent the Patient Services team at Practice and PCN MDT huddles. Actively participating in the leadership and training of administrative team members. This may include attending additional training courses and staying up to date with general practice protocols. Display flexibility to adapt and take on new responsibilities as and when they arise in line with the Practice development plans. Display flexibility and willingness to take on new duties from day to day in line with practice workload. Be open to change and professional development, learning new skills and participating in training courses.

Reception and Patient Relations:

To create a welcoming and friendly environment for patients when they are in the surgery, by overcoming communication barriers and treating patients with compassion and respect. Create and manage AskmyGP requests through active signposting. Supporting the source the best possible care at the optimal time, whether that be from another provider or within the practice. Liaise with patients through a variety of communication channels, to resolve queries and signpost them to the most appropriate service. Registering new regular and temporary patients, in accordance with Practice guidelines. Requesting repeat prescriptions on behalf of patients, in line with relevant protocols. Work closely with the clinicians to ensure that patient care runs seamlessly through every area of the surgery. Co-ordination of electronic patient records, updating with clinical documents and any action taken regarding patient care. Management of paper medical records, including organising and maintaining the filing system as well as retrieving paper records when required, whilst upholding Data Protection and Patient Confidentiality regulations. Ensuring accuracy of clinical documents/referrals and transmitting appropriately, whilst complying with local and national referral guidelines. Liaising with outside organisations, such as secondary and community care providers, to ensure continuity of care whilst upholding the reputation of the practice. Support the Data Manager and QOF team in achieving key targets by booking appointments and managing patient invitations for services. Manage incoming post and documentation, coding documents and ensuring follow up actions are complete.

What can we offer you?

A friendly, welcoming and encouraging environment where you will be valued.

Opportunity to share your ideas and suggestions.

Access to the whole team for support including GPs.

A competitive rate of pay and team wellbeing initiatives.

Opportunities for professional growth including GP assistant programme and clinical competencies such as phlebotomy.

Support to get involved with extra tasks, such as wellbeing team, projects or leadership tasks

Person Specification

Knowledge and Skills

Essential

Excellent communication skills, with the ability to communicate effectively with patients, clinicians and external healthcare providers over the telephone, face-to-face and via email The ability to manage time effectively and be able to work on several tasks at once, prioritising the most important to achieve the best outcomes for our patients Excellent accuracy and attention to detail Good problem-solving skills to enable the practice to work efficiently and effectively IT Literate, with the ability to work with a number of different systems containing confidential information Positive attitude towards change and participating in development programmes, willingness to undertake further training to learn new skills

Qualifications

Essential

GCSE grade A - C in Maths and English

Experience

Essential

Experience of working as part of a multi-disciplinary team Experience of working in an environment which is governed by a large range of internal and external policies that have an impact on the day to day running of the organisation.

Desirable

Experience of using clinical systems such as EMIS and AskmyGP Previous experience of working in a similar role within a Primary Care setting