Emergency Department Coordinator/Receptionist

7 days ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

Are you hardworking, proactive and enjoy working in a fast paced environment? If the answer is yes then this could be the next step in your career.

The Recruitment Team plays a vital role in facilitating Trust wide recruitment for a variety of roles, as a recruitment officer you will learn all aspects of recruitment administration from advert to appointment.

You will be responsible for providing an efficient and effective administrative recruitment service, ensuring your team is compliant with department procedures and safe recruitment processes.

Main duties of the job

The post holder will have the ability to work well under pressure whilst providing excellent customer service. Strong administrative and communication skills are essential with experience of recruitment being an advantage.

We currently operate a hybrid working model once you have completed your face-to-face training, working in the office 1-2 days a week.

We are happy to answer any questions that you may have.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in West Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. Fordcombe Hospital is near Tunbridge Wells and became part of the Trust in October 2024. It focusses on planned care and has two operating theatres, 28 inpatient and day care beds, diagnostic services including X-ray, MRI, CT and endoscopy, and a number of consultation and treatment rooms.

In the 2023 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: To be confirmed

Person specification

Qualifications

Essential criteria

NVQ Level 4 or equivalent

Desirable criteria

CPP or equivalent

Experience

Essential criteria

Recruitment/ HR adminisrative customer service role Confidently identifying and checking UKBA requirements Delivering a high volume customer focused recruitment / HR service which is compliant with legislation and best practice.

Desirable criteria

Recent experience of working within the NHS ESR data entry and interrogation

Knowledge

Essential criteria

Fair recruitment and selection procedures including workforce diversity and equal of opportunity Excellent working knowledge of NHS Employment Standards Awareness of confidentiality / data protection and Information Governance requirements and standards

Desirable criteria

Agenda for Change Terms & Conditions of employment NHS staff groups

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