Product Director, Search

2 months ago

Cambridge, United Kingdom Roku Full time

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team 

Millions of Roku users use the Search experience daily as it is delightful, personalized, and ranks highly relevant results. The seamless integration of advanced algorithms and an easy-to-use interface allows users to quickly find exactly what they're looking for. Search is a crucial part of Roku's platform and a key driver of user satisfaction and engagement. This is an excellent opportunity to work with a sharp team of ML Engineering, Search Relevance and Infrastructure Engineering, UX Design, UX Research, and Analytics.

About the role

In this role, you will leverage your Search or related Consumer Product Management capabilities to manage a roadmap that will ensure Roku viewers have the best search experience, whether it be for content they know they want to watch or helping them discover new interests. You will showcase your exceptional proficiency in execution, cross-functional collaboration, A/B experimentation, and understanding of Search/ ML/ Gen-AI technologies to ship features that drive meaningful lifts in critical KPIs.

What you will be doing

Own and drive the Product roadmap for Roku's Search across all touchpoints – maintain feature priorities, understand how those features drive user engagement and customer reviews, develop detailed product requirement documentation, and evangelize those priorities as part of the Roku product planning process. Monitor consumer and business KPIs across Search performance and AB test dashboards to make data-informed decisions and work with Analytics to keep updating the success criteria across features. Ensure technologies adhere to applicable compliance, privacy, legal, and security requirements. You will communicate with partner management as necessary. Product sense and craftsmanship are core to the role, which involves identifying key pain points and partnering with UX and research in building new UI/ UX experiences for Search. Drive a multi-year product vision to introduce next-generation capabilities to Search experiences using technologies like Generative-AI/ LLMs and bring search and browse experiences closer together. Lead cross-functional teams in delivering quality products and making appropriate trade-offs between user engagement and revenue. Build strong relationships across product, design, engineering, and partner management teams to discover new growth areas for Search and collaborate on feature launches. Be a search expert by knowing content metadata, machine learning algorithms, large language models, and the opportunities they bring to a successful product

We are excited if you have

5+ years experience in software product management focusing on Consumer Search or Video or related data-driven products with large customer bases. Excellent verbal, presentation, and written communication skills as you'll be interacting with product, business strategy, and engineering leaders at various levels. Demonstrated leadership in complex projects with ambiguity, trade-offs, and diverse and global teams. Experience with content metadata, Search engine technologies, Search relevance, Machine learning/ AI, and AB testing/analysis at scale. A passion for consumer experience, including concrete examples of delivering measurable increases in user engagement and driving revenue.  Minimum of a Bachelor’s degree. Experience working on a TV operating system is an asset

#LI-AM3

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

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