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Patient Pathway Co-ordinator
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Patient Pathway Coordinator
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Patient Pathway Coordinator
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder will need to support...
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Patient Pathway Coordinator
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London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...
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Patient Pathway Co-ordinator
2 months ago
Job summary
An exciting opportunity has arisen within the South West Thames Regional Genomics Centre for a Patient Pathway Coordinator to join our friendly administrative team.
You will provide professional administrative support to the Rare Diseases Team being the point of contact for our patients, internal and external partners including GPs, consultants and related specialist services, based locally and those within our region.
You will need to have experience in the proactive management of patient pathways from referral to discharge, ensuring that the entire process runs smoothly.
You will handle all general queries, as well as sensitive queries from our patients; send out patient letters using the Dictate system, chase results, upload correspondence, update patient records, forming good work relationships with colleagues, the Clinical Genetics Medical Team and Genetic Counsellors.
Main duties of the job
This post requires an individual with a strong administrative background in healthcare and service development. Experience working across primary and secondary care services or clinical genetics would be welcome.
The post holder will be part of a multi-disciplinary team and will be expected to assist with various administrative tasks in the department. You will work closely with various referrers, developing and providing collaborative multidisciplinary services to best support our patients.
This is an interesting and varied role and would suit someone who enjoys working in a fast=paced and sometimes challenging environment who can prioritise their workload, form good working relationships with a variety of clinical and non-clinical staff, as well as being a point of contact for patients.
You will need good organisational and time management skills and possess the ability to use your own initiative. You should calm, confident, able to communicate effectively and be able to prioritise your workload.
Candidates must have a good level of education, comprehensive knowledge of Microsoft Office and be enthusiastic, efficient, and motivated.
About us
The South West Thames Regional Genomics Centre provides an integrated Clinical Genetics service for individuals or families who have or are at risk of having a genetic disorder. We deliver this service at St George's Hospital, a leading London teaching hospital and one of the largest healthcare units in the UK, as well as in several local district hospitals across the region. We provide the highest quality genetic fetal testing service at regional specialist level for a population of approximately 4 million in the South West Thames area, Surrey and West Sussex.
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
We value our diverse workforce and consider all applicants on the grounds of their ability to do the job.
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Person Specification
Qualifications & Training
Essential
Minimum of 5 grade C in English and Maths or equivalent. Evidence of on-going continuous personal development (CPD) and training Educated to A level or equivalent standard
Desirable
Degree educated
Experience
Essential
Min 3 years working as an administrator within a hospital or similar organisation Experience of using full range of IT systems and patient data systems Experience in establishing/maintaining robust admin systems Experience of prioritising own workload in a highly pressurised working environment. Excellent communication skills - in person, email or via telephone
Desirable
Experience of RTT validating. Experience of working in an NHS environment.
Skills
Essential
Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature. Computer/word processing skills including use of email (eg ability to create directories, documents, mail merge, etc.) Ability to plan, prioritise and delegate workload whilst having flexible approach to shift patterns
Knowledge
Essential
Knowledge of medical terminology Knowledge and experience of office management Knowledge of requirements of confidentiality and the Data Protection Act
Desirable
Knowledge of NHS complaints procedure Knowledge of NHS priorities
Other
Essential
Good time management and ability to multi-task. Self-motivated with the ability to adapt to shifting priorities