Medical Support Administrator

2 weeks ago


Dawlish, United Kingdom Devon Partnership NHS Trust Full time

Job summary

Are you keen to use your excellent administration skills in a job that makes a difference every day?

Are you someone looking to start a career in one of the UKs most respected Mental Health Trusts?

We are looking for part time Medical Secretary ( hours per week) to join our established and professional administration provision providing administration support to identified Consultants supporting the ward/s Langdon Hospital, in Dawlish.

We support people who, as a consequence of their mental health needs, have had contact with the criminal justice system and require a safe and secure environment that enables them to receive a wide range of treatments, therapies and care to support their recovery.

Join us at DPT and you'll become part of an award-winning organisation that is passionate about mental health and learning disability. One that cares about the people it supports and one that also cares about its staff.

This is an exciting time for Devon Partnership NHS Trust as we continue to expand existing services and launch new mental health services across Devon.

We recognise our people want to learn and develop, becoming the best they can be. We offer all our staff a range of training opportunities including a variety of in-house training programmes designed and delivered by experts, and opportunities to access external training where appropriate.

In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Main duties of the job

As a Medical Secretary within our services, you will be a core member of a multi-disciplinary Team and be responsible for supporting the administrative functions within the service. This will include keeping up to date electronic records, being an initial point of contact for the consultant/s coordinating and taking minutes of meetings and maintaining diaries.

You will be an experienced administrator with a good understanding of Microsoft Office packages.

As well as a keen eye for detail, you will be an excellent communicator, both verbally and in writing and adept at prioritising tasks and working on your own initiative.

The ability to work well within a team environment is essential as is a can-do attitude. We are seeking an individual who shares our passion for providing compassionate care to the people we support.

The post holder will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.

The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details on this role.

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Electronic data base management. Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to work both independently and as part of a team Ability to provide a high standard of secretarial support for meetings organising, booking venues and minute taking Knowledge of our business and how it supports patient care

Experience

Essential

Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Experience of working as part of a team. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Ability to take accurate formal and informal minutes. Demonstrate good numeracy and literacy skills. Experience of general office routine and filing systems. Previous NHS experience of working in a Healthcare or Social Care administrative setting. Experience of Audio transcription. Excellent interpersonal and communication skills both written and verbal. Able to deal confidentially and tactfully with people at all levels. Ability to take and convey clear messages. Experience in dealing with people in distress in a calm and confident manner. Ability to recognise when other communication aids may be needed. Willingness to embrace new ways of working/changes. Understanding and respect of confidentiality in the workplace.
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