Veterinary Receptionist
4 weeks ago
Veterinary Receptionist - Rogers, Brock & Barker
Practice Site: Rogers Brock and Barker (Longton)Rogers Brock and Barker (Longton)
Are you passionate about making pets a priority? Here at CVS, so are we
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Rogers, Brock and Barker Veterinary Surgeons.
Location: To be based across all of our branches in Stoke-in-Trent
Contract: Permanent
Hours: 32 hours per week
Shift Pattern: Monday - Friday with a share in the Weekend rota
About Rogers, Brock and Barker Veterinary Surgeons:
Take a look at the practices here:
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practiceWhat we're looking for in our Veterinary Receptionist:
Previous Receptionist experience is essential , veterinary experience is a plus The ability to travel is necessary for this role as you will be covering across multiple sites Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systemsWhat we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so
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