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Patient Care Assistant

2 months ago

SouthendonSea, United Kingdom CVS Group Plc Full time

Patient Care Assistant - Earls Hall Veterinary Group

Practice Site: Earls Hall (Westcliff on Sea)

Earls Hall (Westcliff on Sea)

Are you passionate about making pets a priority? So are we

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Earls Hall Veterinary Hospital.

The role is full time, working 40.75 hours per week and 1:4 weekends.

Take a look at the practice;

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:  CVS Ode to Veterinary Professionals

About the role:

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

Nursing care to patients Assisting Vets and Nurses in restraining animals for treatment Cleaning, walking, and feeding of patients Preparation of emergency and operating facilities General cleaning and maintenance duties Running internal lab samples Answering emergency calls  Covering the receptionist desk, including answering queries, booking appointments and taking payments

What we're looking for in our Veterinary Patient Care Assistant:

An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public Experience in animal welfare , including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals Resilient with the ability to cope with potentially distressing and emotional situations A positive attitude and excellent teamwork skills Experience in looking after animals in a veterinary environment would be desirable

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so