Customer Service Consultant

4 weeks ago


Merseyside, United Kingdom TSB Bank Full time
Job Title: Money Confidence Expert (6 months Fixed Term Contract)

Function: Branch Banking 

Location: Old Swan, Liverpool

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We're looking for a Money Confidence Expert who is passionate about customer experience. 

What we need today

To make sure you're set up for success you'll already have these skills and experience:

Be great with people, have a talent for talking to people both in person and over the phone. Have a flair for understanding what customers need and the best way to support them with their current and future goals. A desire to create a brilliant customer experience every time. Ability to help answer questions and sort out problems. Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do. Are an expert in being Digital inside and out, embracing assisted self-serve helping customers digitally using their own device or branch tablets with our online banking and mobile App.

If this sounds up your right up your street, come and join our team. We make things happen

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.

Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you



  • Merseyside, United Kingdom TSB Banking Full time

    **Job Role**: Customer Service Consultant (Money Confidence Expert) **Function**: Branch Banking **Location**: Liverpool Lord St **Salary**: £24,307 (£22,300 basic plus cash allowance of £2,007) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real...


  • Merseyside, United Kingdom The Sovini Group Full time

    The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** £23,421.69 **Contractual hours** 36 **Basis** Full time **Package** 28 days annual leave plus bank holidays **Date posted** 04/08/2023 **Job reference** SG001275 Job...

  • Stem Consultant

    2 weeks ago


    Merseyside, United Kingdom Taylorollinson ltd Full time

    **STEM Consultant - R&D Tax Consultancy Services** - Salary: £24,000_ - Location: Merseyside_ Specific duties will involve: - Liaising with the most innovative start-ups and scale ups in the UK, gaining a deep understanding of funding schemes and government funding options. - Liaising with founders and directors of scientific & tech-start-ups to...


  • Merseyside, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity has arisen for a dedicated Customer Service Manager in the logistics industry, who is passionate about delivering exceptional levels of customer service and driving customer satisfaction. Client Details This organisation is an esteemed presence in the Logistics industry. They are a large employer with a significant workforce and are...


  • Merseyside, United Kingdom Morgan Ryder Full time

    Customer Service Advisor Office location: Haydock £24k basic plus generous contributory pension, company bonus, 25 days holiday Monday - Thursday 8.30 -4.30 Early finish on a Friday!! High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience. **The role and responsibilities...


  • Merseyside, United Kingdom Morgan Ryder Full time

    Customer Service Advisor Office location: Haydock £24k basic plus generous contributory pension, company bonus, 25 days holiday Monday - Thursday 8.30 -4.30 Early finish on a Friday!! High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience. **The role and responsibilities...


  • Merseyside, United Kingdom Brook Street Full time

    Do you have a passion for providing excellent customer service? Are you sales focused and thrive in a busy environment where customers are at the heart of your business? We are currently recruiting for a Customer Service Advisor to join our client in Knowsley. You will be working with a leading global innovator in the chemical industry, on a 12 month...


  • Merseyside, United Kingdom Venn Group Full time

    **Job Title**: Repairs Customer Service Advisor **Job reference**: 76613 Venn Group has been approached by a Housing Association in Merseyside to recruit for a Repairs Customer Service Advisor on a temporary ongoing contract. - Act as first point of call for tenants with maintenance & repairs reports - Provide a high level of customer service - Accountable...


  • Merseyside, United Kingdom Halfords Full time

    Great with customers? Join us! With your customer service experience, you’ll be welcoming our customers and giving them the help and reassurance they need. You’ll schedule repair work and MOTs, maintain up to date and accurate records, and talk our customers through work completed. You’ll be dealing with customers by phone, over email and face to face...


  • Merseyside, United Kingdom Halfords Full time

    Great with customers? Join us! With your customer service experience, you’ll be welcoming our customers and giving them the help and reassurance they need. You’ll schedule repair work and MOTs, maintain up to date and accurate records, and talk our customers through work completed. You’ll be dealing with customers by phone, over email and face to face...


  • Merseyside, United Kingdom Search Consultancy Full time

    **Customer Service Administrator - Liverpool, L24** **£26,500 per annum** **Full time, permanent** **Your new company** My client is looking for a dynamic and experienced **Customer Service Administrator** to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international...


  • Merseyside, United Kingdom Search Consultancy Full time

    **Customer Service Administrator****: - Liverpool, L24** **£26,500 per annum** **Full time, permanent** **Your new company** My client is looking for a dynamic and experienced **Customer Service Administrator** to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an...


  • Merseyside, United Kingdom Brook Street Full time

    Admin Officer Customer service - Public Sector Job description **Responsibilities**: - To provide advice and guidance on a range of complex nationality, eligibility and procedural enquiries to customers, to safeguard the customer experience through the effective implementation of standards, policies and processes, or to provide advice and guidance on...


  • Merseyside, United Kingdom Brook Street Full time

    Admin Officer Customer service - Public Sector Job description **Responsibilities**: - To provide advice and guidance on a range of complex nationality, eligibility and procedural enquiries to customers, to safeguard the customer experience through the effective implementation of standards, policies and processes, or to provide advice and guidance on...


  • Merseyside, United Kingdom Brook Street Full time

    Admin Officer Customer service - Public Sector Job description **Responsibilities**: - To provide advice and guidance on a range of complex nationality, eligibility and procedural enquiries to customers, to safeguard the customer experience through the effective implementation of standards, policies and processes, or to provide advice and guidance on...


  • Merseyside, United Kingdom Adecco Full time

    Rate of pay: £10.18 per hour 35 hours per week Based in Kirkby, you will be the customer service representative helping people move into employment and protecting some of the most vulnerable members of our society. As an essential public service worker, you will be a vital member of the team at the Liverpool Contact Centre. We have several openings for...


  • Merseyside, United Kingdom Page Personnel Secretarial & Business Support Full time

    This is your opportunity to work for a globally recognised brand. Over the past decade the brand has evolved in to one of the leaders in e-commerce **Client Details** For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels **Description** This is an...


  • Merseyside, United Kingdom Time Recruitment Full time

    Liverpool City Centre £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge, they reallyunderstand...


  • Merseyside, United Kingdom Ritz Recruitment Full time

    Overview **Reference** VS402/01 **Salary** £21,000 - £23,000/annum **Job Location**: - United Kingdom - England - North West England - Merseyside - Newton-le-Willows **Job Type** Permanent **Posted** Friday, January 13, 2023 **VS402/01** **Administrator/Customer Services Executive** **Salary: £21,000 - £23,000** **Location:...


  • Merseyside, United Kingdom Search Consultancy Full time

    **Dutch Speaking Customer Service Administrator** - **Location**:Liverpool - **Salary**:£24,000 - **Contract**: Full time, Permanent - **Hours**:Monday to Friday My client is looking to recruit a Dutch Speaking Customer Service Administrator to work out of their main office in South Liverpool. The main purpose of your role is to manage orders from receipt...