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General Assistant

2 months ago

Kingston upon Hull, United Kingdom Playtech Full time
Job Description

Ready to level up your career?

Playtech‘s Production unit is looking for a General Assistant who is proactive, with solid attention to detail, excellent communication skills, and a strong problem solver.

Reporting into the Production and Repairs Manager, the role is office based, within ECM’s premises. Normal working hours 0900 – 1700 Monday to Wednesday, progressing to full time hours in the near future.

The main aim of the role is to align with ongoing production and repair departmental requirements dependent on customer demand. It offers inhouse training covering all elements of production/repair work carried out by ECM systems.

Secondary role could include cross departmental work in both our busy customer service and stores departments of which additional training will be given as required.


Qualifications

Your influential mission. You will...

  • Triage of handheld tablets, server-based work which would include fault diagnosis, troubleshooting and set-up of replacement devices to be returned to our customers.
  • Modular component repair of tablet/PC electronics, hardware troubleshooting and repair.
  • Accurate and detailed logging of records using spreadsheets.
  • Repair and maintenance of various electrical components and hardware.
  • Safe handling/lifting and movement of equipment throughout both our Production and Stores Department.

Components for success. You have...

  • A basic level of understanding of both software and hardware.
  • Experience using word and excel.
  • A flexible nature with a high level of motivation to learn and a strong work ethic.
  • Thorough attention to detail with the ability to troubleshoot and problem solve, working to tight deadlines.
  • To be organised, efficient and have the ability to work on their own discretion or as part of a team.
  • IT/Electronic/Electrical related qualifications would be advantageous on application, but not essential as full training will be given inhouse.

You'll get extra points for...

  • A Full driving license.


Additional Information

Thrive in a culture that values...

  • A professional and fun team environment, where we offer you proper training and knowledge sharing.
  • Your personal and professional growth.
  • An active lifestyle and provide you with a well-being package.
  • Work-life balance, flexibility.
  • Fun and engaging company events.

PRODUCTION TEAM 
Our dynamic Production team plays a key role and are at the forefront of shaping and evolving all elements of production/repair work carried out by ECM enabling improved production performance. In our team you will play a crucial role in the overall department contributing to the development of the ECM product. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.