Customer Service Advisor

4 weeks ago


Chesterfield, United Kingdom Thorn Baker Industrial Full time

Thorn Baker Industrial Recruitment have partnered with a Chesterfield based production company their search for a Customer Service Advisor.

Job role responsibilities:

  • Responsible for all aspects of order processing and customer service enquiries
  • Responding to customer queries and answering tele calls
  • Provide a high level of customer service to everyone you are in contact with
  • Communicate internally and externally both in verbal and written formats
  • Able to deal accurately and efficiently with all types of customer enquiries, keeping all stakeholders informed throughout the process
  • Fully investigate any issues and report accurately

The ideal candidate would:

  • Have the ability to make commercial decisions when required
  • Have experience working within a busy office environment in customer service role is advantageous
  • Be able to manage and be responsible for your own workload within a busy and often demanding environment
  • IT literate – knowledge/experience of Microsoft D365 is ideal
  • Full training on the role will be provide

Hours and pay:

8 hour day shift, Monday to Friday

£24,000 per annum

If this sounds like you, click Apply and one of the Thorn Baker team will be in touch

CHE01



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