Customer Service Advisor
4 weeks ago
Thorn Baker Industrial Recruitment have partnered with a Chesterfield based production company their search for a Customer Service Advisor.
Job role responsibilities:
- Responsible for all aspects of order processing and customer service enquiries
- Responding to customer queries and answering tele calls
- Provide a high level of customer service to everyone you are in contact with
- Communicate internally and externally both in verbal and written formats
- Able to deal accurately and efficiently with all types of customer enquiries, keeping all stakeholders informed throughout the process
- Fully investigate any issues and report accurately
The ideal candidate would:
- Have the ability to make commercial decisions when required
- Have experience working within a busy office environment in customer service role is advantageous
- Be able to manage and be responsible for your own workload within a busy and often demanding environment
- IT literate – knowledge/experience of Microsoft D365 is ideal
- Full training on the role will be provide
Hours and pay:
8 hour day shift, Monday to Friday
£24,000 per annum
If this sounds like you, click Apply and one of the Thorn Baker team will be in touch
CHE01
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