Customer Service Advisor
2 weeks ago
**About The Role**:
CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.
It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.
This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed in this role you will bring the following skill-set and behaviours:
- Proven experience in a Customer Service/ Administrator role
- Previous experience in the hire or construction industry would be advantageous but not essential
- Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role
**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
-
Customer Service Advisor
2 months ago
Chesterfield, United Kingdom Elevation Recruitment Full time**Customer Service Advisor** Temporary Elevation Recruitment Group are working closely with our client based in Chesterfield, to recruit a Customer Service Advisor to support their team. The role would suit someone who has a customer centric approach and ideally has experience managing expectations with internal and external stakeholders. Role...
-
Customer Service Advisor
2 weeks ago
Chesterfield, United Kingdom Elevation Recruitment Full timeChesterfield - Customer Service Advisor - Flexible working arrangements Elevation Recruitment is exclusively representing a leading business in Chesterfield, seeking a dynamic individual for the position of Customer Service Advisor. This role plays a crucial part in providing exceptional inbound and outbound customer support to both B2B and B2C...
-
Customer Service Advisor
2 weeks ago
Chesterfield, United Kingdom The Recruitment Source for Elevation Recruitment Group Full time**Customer Service Advisor** Temporary Elevation Recruitment Group are working closely with our client based in Chesterfield, to recruit a Customer Service Advisor to support their team. The role would suit someone who has a customer centric approach and ideally has experience managing expectations with internal and external stakeholders. Role...
-
Customer Service Advisor
1 week ago
Chesterfield, Derbyshire, United Kingdom Elevation Recruitment Full timeCustomer Service AdvisorTemporaryElevation Recruitment Group are working closely with our client based in Chesterfield, to recruit a Customer Service Advisor to support their team. The role would suit someone who has a customer centric approach and ideally has experience managing expectations with internal and external stakeholders.Role Responsibilities of...
-
Customer Service Advisor
2 weeks ago
Chesterfield, United Kingdom Kamro Ltd Full time**Customer Service Advisor** **Chesterfield** **Salary: £21,500 to £22,000 per annum** **Perks: Bonus Scheme, Team events** **Responsibilities**: - Logging all inbound calls on their internal bespoke system - Work closely with other departments to resolve customer issues and ensure a positive client experience. - Utilising client maintenance portals...
-
Customer Service Advisor
3 weeks ago
Chesterfield, United Kingdom Gi Group Full timeWe are looking to recruit a experienced Order Processing and Customer Service Advisor to work on a permanent basis for our prestigious client, located in the Sheepbridge area of Chesterfield. This is a fantastic permanent opportunity with a salary of £22,000 Hours of work will be full time, Monday to Friday with no weekend work! Monday to Thursday -...
-
Customer Services Advisor
3 weeks ago
Chesterfield, United Kingdom Able Personnel UK Limited Full time**Customer Services Advisor** **Chesterfield, Derbyshire - Office-based with Free Parking** **Woking Monday to Friday 8.30 am to 4.45 pm with 45 mins for lunch.** **Do you want to be part of a fantastic team who believe in teamwork, fantastic working environment?** **JOB ROLE** - We are seeking a customer services course advisor, who has excellent...
-
Customer Service Advisor
4 weeks ago
Chesterfield, United Kingdom SBFM Ltd Full time**About The Role**: **Customer Service Advisors required to work in the S41 area of Chesterfield.** **Hours of work**:Monday to Thursday 0845-1700 & Friday 0845-1630 Duties will include: - Processing customer sales/purchase orders using SAP system - Answering Calls and dealing with customer enquiries/queries promptly and effectiveley - Managing customer...
-
Customer Service Advisor
7 hours ago
Chesterfield, United Kingdom SBFM Ltd Full time**About The Role**: **Customer Service Advisors required to work in the S41 area of Chesterfield.** **Hours of work**:Monday to Thursday 0845-1700 & Friday 0845-1630 Duties will include: - Processing customer sales/purchase orders using SAP system - Answering Calls and dealing with customer enquiries/queries promptly and effectiveley - Managing customer...
-
Customer Service Advisor
2 weeks ago
Chesterfield, United Kingdom Appcastenterprise Full timeAre you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for a Customer Service Advisor with great customerservice skills gained in a busy operational environment to join our team and help us to deliver our...
-
Customer Service Advisor
3 weeks ago
Chesterfield, United Kingdom Interaction Recruitment Full time**Customer Service Advisor** **Location -**The role is currently based in our clients Chesterfield office at Brimington Road North but are due to relocate to new premises at Buttermilk Lane in Duckmanton in the next 6 to 8 weeks **Hours - Monday - Thursday 8.30am-5pm Friday 8.30am-3.30pm** **Pay - **£11.25 an hour increasing to £11.47 an hour after 12...
-
Customer Service Advisor
2 weeks ago
Chesterfield, United Kingdom Imperial Personnel Full time**Customer Service Advisor** - **Do you want to work for an excellent employer?**: - **Do you want to work within a challenging, yet rewarding team?**: - **Have you got a Customer Service background?** **If so, APPLY NOW!** **The role will involve communicating with customers in a courteous, timely manner to provide the information required.** **The...
-
Customer Service Advisor
1 week ago
Chesterfield, Derbyshire, United Kingdom SBFM Ltd Full timeAbout The Role:Customer Service Advisors required to work in the S41 area of Chesterfield.Hours of work:Monday to Thursday & Friday Duties will include: Processing customer sales/purchase orders using SAP system Answering Calls and dealing with customer enquiries/queries promptly and effectiveley Managing customer expected delivery dates by providing weekly...
-
Customer Service Advisor
4 weeks ago
Chesterfield, United Kingdom apetito Full timeOverview: **The Role and Team** **This position is working 15 hours per week, any 2 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Service Advisor
4 weeks ago
Chesterfield, United Kingdom apetito Full timeOverview: **The Role and Team** **This position is working 15 hours per week, any 2 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Service Advisor
4 weeks ago
Chesterfield, United Kingdom apetito Full timeOverview: **The Role and Team** **This position is working 15 hours per week, any 2 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Service Advisor
4 weeks ago
Chesterfield, United Kingdom apetito Full timeOverview: **The Role and Team** **This position is working 15 hours per week, any 2 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Service Advisor
2 weeks ago
Chesterfield, Derbyshire, United Kingdom apetito Full timeOverview:The Role and TeamThis position is working 15 hours per week, any 2 in 6 days.The role of our Customer Services Advisor is critical to the success of our business.Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.The defining characteristics of our Customer Services Advisors...
-
Service Advisor
2 months ago
Chesterfield, United Kingdom Pendragon Full time**Service Advisor** **Stratstone BMW Chesterfield** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
1 week ago
Chesterfield, United Kingdom Pendragon Full time**Service Advisor** **Stratstone BMW Chesterfield** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
