Senior Support Engineer

2 months ago


Bridgend, United Kingdom IntaPeople Full time

A world-first in their field of work – our revolutionary client are committed to developing space capabilities through launching experiments and products into orbit.

You will support services both on ground and in orbit - joining a pro-active and engaging team, who celebrate both failures and successes and share the same vision to benefit humanity through transforming the return from space.

Utilising your blend of technical skills – you’ll diagnose/resolve technical issues, and be responsible for Azure AD, Intune, Autopilot, DHCP and DNS management. You’ll also be tasked with the rollout, deployment & migration of new technologies; undertaking small-to-medium IT projects as instructed.

Key responsibilities include; backup management, patch management, asset management, network monitoring, troubleshooting of end user hardware and software issues, troubleshooting WiFi and infrastructure issues, plus documentation of processes and procedures.

Skills/experience we are most interested in:

  • Experience with AzureAD, Intune and Autopilot
  • You’ve supported remote and local users via a ticketing system
  • Patch and Backup Management experience
  • Experience with PowerShell

Desirable:

  • Experience working in environments holding certifications such as Cyber Essentials and ISO 27001
  • Experience managing DHCP and DNS services
  • Experience maintaining managed WiFi Solutions
  • Experience managing Ubiquiti hardware, and network administration

 

This is a full-time in-office role (1 day a week working remotely), and this role does not offer sponsorship.
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