Senior IT Support Engineer

3 weeks ago


Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time
Position Overview

Are you ready to enhance your career in the IT sector? We are seeking a skilled 3rd Line Engineer to contribute to our innovative team at Identify Solutions.

Technologies Involved:

  • HPE server and SAN architectures
  • Virtualization technologies including Hyper-V and VMware, alongside Windows Server and Desktop OS, and Office 365
  • Security solutions from Sophos, HPE/Aruba networking, and managed backup systems such as Datto, Veeam, and Acronis
  • Hosted VOIP services like Gamma Horizon
  • LAN and WAN networking technologies

Key Duties:

  • Deliver exceptional 3rd Tier technical assistance
  • Effectively troubleshoot and resolve complex issues
  • Maintain exemplary customer service standards
  • Comply with service management and security protocols
  • Document support activities and update client records meticulously

What We Offer:

  • Flexible and hybrid working arrangements
  • Comprehensive training programs fully funded
  • Private healthcare benefits

Qualifications:

  • Experience in a Managed Service Provider setting
  • Proficient in Windows operating systems and Office 365
  • Strong communication and networking capabilities
  • Possession of a valid UK driving license

Preferred Qualifications:

  • Relevant industry certifications (e.g., CompTIA A+, Microsoft certifications)
  • Networking qualifications (e.g., Network+, CCNA)
  • Familiarity with CyberEssentials, Mitel telephony, and project implementations

For further information, please submit your CV or apply directly through the job advertisement.



  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Senior Financial Accountant Employer Location: Wales, Bridgend Salary: £35,000 - £45,000 per annum (negotiable) Job Overview We are seeking a highly skilled Senior Financial Accountant to join a well-established FMCG organization. This pivotal role will report directly to the Financial Controller and encompass a wide range of responsibilities in...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Senior Financial Accountant Employer Location: Wales, Bridgend Salary: £35,000 - £45,000 per annum (negotiable) Job Overview We are seeking a highly skilled Senior Financial Accountant to join a prominent FMCG organization. This pivotal role will serve as the second-in-command to the Financial Controller, encompassing a wide range of...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Senior Financial Accountant Employer Location: Wales, Bridgend Salary: £35,000 - £45,000 per annum (negotiable) Job Overview This is a pivotal accounting position, serving as the second-in-command to the Financial Controller within a well-established Fast-Moving Consumer Goods (FMCG) organization. The role encompasses a wide range of...


  • Bridgend, Bridgend county borough, United Kingdom In Technology Group Full time

    Position: 3rd Line IT Support EngineerLocation: BridgendSalary: £35,000 - £45,000 + BenefitsOverview: Join a leading Managed Service Provider (MSP) in Bridgend, known for its modern office environment and exceptional workplace culture.Key Responsibilities:Provide high-level technical support and troubleshooting for complex IT issues.Work with a diverse...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Position OverviewAre you ready to elevate your career in IT? We are seeking a dedicated 3rd Line Engineer to enhance our technical support team at Identify Solutions.Technologies You Will Engage With:HPE server and SAN systemsVirtualization technologies including Hyper-V and VMwareWindows Server and Desktop operating systems, along with Office 365Sophos...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Job OverviewAre you ready to elevate your career in the IT sector? As a 3rd Line Engineer at Identify Solutions, you will play a crucial role in providing exceptional technical support.Technologies You Will Engage With:HPE server and SAN architecturesVirtualization technologies including Hyper-V and VMware, along with Windows Server and Desktop OS, and...


  • Bridgend, Bridgend county borough, United Kingdom SmartPro Full time

    Position OverviewSmartPro is in search of a skilled Senior Electrical Systems Engineer to become a vital part of our team. Our organization is a forward-thinking and prosperous privately owned small to medium enterprise (SME) that specializes in the design and manufacturing of advanced technological equipment for global markets.Working Hours: 37 hours per...


  • Bridgend, Bridgend county borough, United Kingdom SmartPro Full time

    Position OverviewSmartPro is in search of a skilled Senior Electrical Systems Engineer to become a vital part of our team. Our organization is a forward-thinking and prosperous privately owned small to medium-sized enterprise (SME) that specializes in the design and manufacturing of advanced technological equipment for global markets.Working Hours: 37 hours...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Job OverviewAre you ready to elevate your career in IT? We are seeking a skilled 3rd Line Engineer to become a vital part of our team at Identify Solutions.Technologies You Will Engage With:HPE server and SAN architecturesVirtualization technologies including Hyper-V and VMware, alongside Windows Server and Desktop operating systems, and Office 365Sophos...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Job OverviewAre you ready to elevate your career in IT? We are seeking a skilled 3rd Line Engineer to become a vital part of our organization at Identify Solutions.Technologies You Will Engage With:HPE server and SAN systemsVirtualization technologies such as Hyper-V and VMware, along with Windows Server and Desktop OS, and Office 365Sophos security suite,...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Position OverviewAre you ready to elevate your career in IT? We are seeking a dedicated 3rd Line Engineer to become a vital part of our team at Identify Solutions.Technologies You Will Engage With:HPE server and SAN systemsVirtualization technologies including Hyper-V and VMwareWindows Server and Desktop Operating Systems, along with Office 365Sophos...


  • Bridgend, Bridgend county borough, United Kingdom BMR Solutions Ltd Full time

    Job OverviewPosition: Senior Electrical Systems Engineer (Permanent)Location: South WalesBenefits: 25 Days Annual Leave + Public Holidays + Pension Scheme + Life Insurance + Performance Incentives + Early Finish on Fridays + On-site Parking AvailableWorking Hours: Monday to FridayWe are seeking a skilled Senior Electrical Systems Engineer to join a prominent...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job SummaryHays Senior Finance is seeking a highly skilled Senior Accountant to join our team in Bridgend. As a Senior Accountant, you will be responsible for creating and analyzing financial reports, including income statements, balance sheets, and cash flow statements.Key ResponsibilitiesDevelop and implement financial reporting systems to ensure accurate...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job SummaryHays Senior Finance is seeking a highly skilled Senior Accountant to join our team in Bridgend. As a Senior Accountant, you will be responsible for creating and analyzing financial reports, including income statements, balance sheets, and cash flow statements.Key ResponsibilitiesDevelop and implement financial reporting systems to ensure accurate...


  • Bridgend, Bridgend county borough, United Kingdom BMR Solutions Ltd Full time

    Position OverviewSenior Electrical Systems Engineer (Permanent)Location: South WalesBenefits: 25 Days Annual Leave + Public Holidays + Pension Scheme + Life Insurance + Performance Incentives + Early Finish on Fridays + On-site ParkingWorking Hours: Monday to FridayAn accomplished Senior Electrical Systems Engineer is required for a prominent manufacturer...


  • Bridgend, Bridgend county borough, United Kingdom BMR Solutions Ltd Full time

    Position OverviewSenior Electrical Systems Engineer (Permanent)Location: South WalesBenefits: 25 Days Annual Leave + Public Holidays + Pension Scheme + Life Insurance + Performance Incentives + Early Finish on Fridays + On-site ParkingWorking Hours: Monday to FridayAn accomplished Senior Electrical Systems Engineer is required for a prominent manufacturer...


  • Bridgend, Bridgend county borough, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Senior Mechanical Design EngineerCompany: Rise Technical Recruitment LimitedLocation: HybridSalary: £45,000-£60,000 + Up to 20% Bonus + Progression + 33 Days Holiday + Pension + Subsidised Lunches + Free FruitAbout the Role:We are seeking a highly skilled Senior Mechanical Design Engineer to join our team as a Senior member of a team designing...


  • Bridgend, Bridgend county borough, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Senior Mechanical Design EngineerCompany: Rise Technical Recruitment LimitedLocation: HybridSalary: £45,000-£60,000 + Up to 20% Bonus + Progression + 33 Days Holiday + Pension + Subsidised Lunches + Free FruitAbout the Role:We are seeking a highly skilled Senior Mechanical Design Engineer to join our team as a Senior member of a team designing...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Are you ready to elevate your career in IT? Join our innovative team at Identify Solutions as a 3rd Line Engineer.Technologies You Will Engage With:HPE server and SAN systemsVirtualization technologies including Hyper-V and VMware, along with Windows Server and Desktop OS, and Office 365Security solutions such as the Sophos suite, HPE/Aruba networking, and...


  • Bridgend, Bridgend county borough, United Kingdom Identify Solutions Full time

    Are you ready to enhance your career in IT? Join our innovative team at Identify Solutions as a 3rd Line Engineer.Technologies You Will Engage With:HPE server and SAN systemsVirtualization technologies including Hyper-V and VMware, along with Windows Server and Desktop OS, and Office 365Sophos security suite, HPE/Aruba networking, and managed backup...