LCL Import Operator

3 weeks ago


Tilbury, United Kingdom Uniserve (U K ) Ltd. Full time

We're seeking a dedicated and detail-oriented LCL Import Operator to join our team at Uniserve Group. As a key member of our Sea Freight department, you'll play a vital role in ensuring smooth and efficient import operations.

Key Responsibilities:

  • Customer Liaison: Build and maintain strong relationships with customers and colleagues.
  • Haulage Coordination: Arrange efficient haulage with shipping lines and hauliers.
  • Data Management: Accurately complete customer and supplier spreadsheets.
  • Rate and Invoice Management: Ensure shipments are correctly rated and invoiced.
  • Financial Management: Raise sales invoices and secure payments, resolve invoice queries, and process supplier invoices.
  • Customer Support: Address customer queries and complaints promptly and professionally.
  • Cost Negotiation: Negotiate and agree on competitive haulage prices with suppliers.

Essential Skills and Experience:

  • Strong Organisational Skills: The ability to manage multiple tasks and prioritise effectively.
  • Attention to Detail: A keen eye for detail to ensure accuracy in all aspects of the role.
  • Problem-Solving Skills: The ability to identify and resolve issues efficiently.
  • Communication Skills: Excellent verbal and written communication skills to interact with customers, suppliers, and colleagues.
  • IT Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant industry software (e.g., Multifreight, One World).
  • Basic Understanding of: Customs regulations, air freight, warehousing, sea freight, sales, road freight, and supply chain principles.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

  • Competitive Salary: We value your skills and commitment.
  • Discretionary Bonus: Because your hard work deserves to be rewarded.
  • Pension Scheme: We've got your future covered.
  • Annual Salary Review: Your growth matters to us.
  • Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
  • Interest-Free Company Loan: We're here to support you.
  • Free On-Site Parking: Convenient and hassle-free.
  • Cycle to work scheme
  • Referral Bonus £750: Spread the word and earn some extra cash.
  • Care First Lifestyle Programme: Because your well-being matters.
  • Flu Jabs Annually: Stay healthy, on us
  • Life Assurance: We've got you covered.
  • Electric Vehicle Charging Points at Work: Embrace sustainable transport.
  • Flexible Career Pathway.
  • Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.


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