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Assistant Manager
3 months ago
Our Company
Our Restaurant Hub is the first of its kind, bringing
together a collection of diverse
brands from our Boparan Restaurant Group portfolio to a retail environment near
you. Our Hubs are made up of some of our much loved brands: from Carluccios
Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen to Harry Ramsdens,
a little something for everyone.
We pride ourselves in delivering the best service and
standards to our customers each and every time, and we know that in order to
achieve this, we need amazing people on board to continue our mission- and
that’s where you come into the mix
Key Purpose of the role:
You’ll be the main support to the General Manager,
assisting in the day to day management of the business, both front and back of
house, executing all financial, operational and safety obligations to the
highest standards. The Assistant Manager will always create a customer focused
environment, anticipating customer and team needs along with enthusiasm and
professionalism, in order to drive repeat business, success and brand loyalty.
Responsibilities:
- Lead,
develop and coach all team members. - Support
the General Manager to oversee all day to day store operations to ensure all business
standards are adhered to. - Delivering
our food and drink to specification, understanding the
importance of quality and consistency. - Support
the delivery of all key training with the General Manager, identifying training
needs and capability gaps within the team. - Ensure
that all audit/ inspection requirements are adhered to, including Health & Safety
and Food Safety Audits, Stock management, Financial Audits and Environmental
Health visits. - Ensure
that you comply with legislation regarding Security, Health & Safety, Food
Hygiene and Licensing laws and as per training provided. - To
build and maintain a capable team of employees including interviewing and
screening candidates, driving the team toward business objectives. - Support
the General Manager to control costs without compromising standards and the
customer experience. - Can
fully explain and demonstrate the allergen procedures. - Talk
to and gain feedback from customers, dealing appropriately with any complaints. - Get
involved in team meetings. - Motivate
the team through recognition and positive feedback. - Assist
in overall day to day management, for both Front of House and Back of House
displaying a professional attitude and appearance at all times.
What’s in it for you?
- Performance based bonus scheme
- 50% Discount off your total bill for you and 5
friends in all of our brands (T&C's apply) - Exclusive access to discounts through our BRG
Spark App on 1000's of online and high-street retailers, and restaurants - 20%
off at Carluccio’s retail gift shop & deli purchases - Access
to free Mortgage advice - Wage
stream – Access to advanced pay - Access to our Financial &
Wellbeing centre - Access to our Healthcare Cashplan
- Employee Assistance Programme
(EAP) - Refer A Friend Bonus Scheme
- Excellent opportunities for career development
across our group of diverse brands - Flexible working opportunities
to learn? We would love to have you as part of our team Come join us