Cluster Loss Prevention Manager

3 weeks ago

Bedford, United Kingdom Amazon UK Services Ltd. Full time
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced and customer obsessed professional who wants to join our team as Cluster Loss Prevention Manager.

In this key role, you will be accountable for the delivery of security as a service to a cluster of operational sites across the end-to-end supply chain to protect our people and prevent loss.

Key job responsibilities
• Be accountable for Security & Loss Prevention performance within your cluster
• Manage a team of Security and Loss Prevention professionals who provide security as a service to operational sites within a geographical area of responsibility that make up a cluster
• Ensure site compliance, regular site audits, and physical security posture of sites within your cluster
• Manage relevant risks within your cluster (prevention, intervention, investigation)
• Engage senior management within your cluster to ensure a positive working relationship, understand opportunities to support, and provide security risk guidance

A day in the life
As a Cluster Loss Prevention Manager, you are responsible for a team of Security and Loss Prevention professionals who provide security as a service to operational sites from across the Amazon supply chain within a geographical area of responsibility that make up a cluster. You will be accountable for the performance of Security and Loss Prevention within your cluster.

Thus, you manage the day-to-day tactical deployment of your team to manage security and loss prevention related workload.

You prioritize incoming workload and assess risks to ensure meeting service level agreements agreed with your internal customers and proactively avoid adverse impact to the business.

You coach your team and provide expert guidance throughout prevention, intervention and investigation. Your team manages the day-to-day operational activities; however, you will take ownership when problems become complex.

You work with your team to identify, evaluate, and mitigate all security risks within your cluster and share findings and best practices with the wider business. You will be responsible for ensuring site compliance, regular site audits, and physical security posture of sites within your cluster. Additionally, you will be responsible for budgetary planning for external service providers as well as the recruiting of your direct reports in your cluster.

Finally, you engage senior management within your cluster to ensure a positive working relationship, understand opportunities to support, and provide security risk guidance.

About the team
Sitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazon´s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:

• Put our associates and customers under jeopardy
• Disrupt the continuity of our business operations
• Inflict damage to our assets
• Have adverse impact on our brand reputation

Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations.

We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.

We are open to hiring candidates to work out of one of the following locations:

Bedford, GBR | Milton Keynes, GBR | Ridgmont, BDF, GBR

BASIC QUALIFICATIONS

- Bachelor Degree
- Relevant qualification in loss prevention, security management, administration of justice or a related field; equivalent experience could suffice as an alternative,
- Demonstrable loss prevention program exposure, including experience in a distribution environment at senior level,
- Decision-making and problem-solving: you can effectively gather the right data from appropriate sources, while considering all of the facts and other perspectives,
- You’ll conduct root cause analysis and draw sound conclusions,
- You’ll prioritise key factors and act decisively, promptly and confidently,
- Be agile and flexible in your approach,
- Be able to operate with limited guidance from management,
- Communication and influencing: [li]Demonstrate ability to identify the customer expectation, adjusting language and style to suit the listener,
- Structure information using correct terminology and grammar,
- Remain articulate and well-reasoned at all times,
- Be solutions-focused, customer-focused, and always deliver excellent follow-up.

PREFERRED QUALIFICATIONS

- Higher academic degree or relevant qualification would be advantageous,
- A grasp of Kaizen and Lean methodologies and techniques would be advantageous.

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