Bank Receptionist

1 month ago

Saffron Walden, United Kingdom Excelcare Holdings Full time

We have an opportunity for an efficient and friendly Bank Receptionist at our Stanley Wilson Lodge Care Home in Saffron Walden, Essex, to join our compassionate and welcoming Front of House team who provide a warm and professional greeting to all of our visitors.

Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the 'family' and in return for your dedication and hard work you can expect:

  • Salary: £12.00 per hour
  • 0 hour contract
  • You will be able to pick up shifts as and when available to cover annual leave/sickness/vacancies etc
  • Varied shifts to be covered between 8am - 5pm between Monday and Friday, and 9am - 3pm on Saturday and Sundays

About the role:

  • As a receptionist you will be the first point of contact for all visitors to the care home therefore it is essential that everyone is greeted with a warm welcome.
  • Ensure all visitors sign in and out.
  • Answer all telephone calls and ensure that messages are delivered in a timely manner or calls are transferred to the relevant person.
  • Deal with incoming and outgoing post.
  • Ensure the reception area is always kept neat and tidy.
  • Work closely with the Home Manager and Administrator.
  • Recording and reporting on the homes daily and weekly updates as advised by the Home Manager.
  • The role also includes promoting the home, conducting show arounds.

What we are looking for from you:          

  • A positive, can do approach
  • Excellent communication skills
  • Good IT skills - Word, Excel and Powerpoint
  • Attention to detail
  • Previous experience in a customer facing or reception role would be preferable but not essential as training will be given.

What we offer in return for your hard work:

  • 5.6 weeks per annum annual leave
  • Free on-site parking*
  • Enhancement to pay on bank holidays
  • Refer a Friend Scheme rewarding £500 for every person you refer
  • DBS certificate paid by Excelcare*
  • Comprehensive induction programme
  • Funded qualifications via the apprenticeship programme (where required)
  • Employee of the month - £100 for outstanding contribution
  • Team appreciation week

*Terms and Conditions apply

If you are interested in the position, please apply online today - we look forward to hearing from you. 


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