Bank Front Desk Associate

2 weeks ago


Saffron Walden, Essex, United Kingdom Excelcare Holdings Full time

We are seeking a friendly and efficient Receptionist to join our team at Excelcare Holdings, providing a warm and professional greeting to all visitors at our Stanley Wilson Lodge Care Home in Saffron Walden, Essex.

As a Receptionist, you will be the first point of contact for all visitors, ensuring they are greeted with a warm welcome and that all visitors sign in and out.

You will be responsible for answering all telephone calls, delivering messages in a timely manner, and transferring calls to the relevant person.

Additionally, you will deal with incoming and outgoing post, maintain the reception area's neat and tidy appearance, and work closely with the Home Manager and Administrator.

The role also involves promoting the home, conducting show arounds, and recording and reporting on the home's daily and weekly updates as advised by the Home Manager.

We are looking for someone with a positive, can-do approach, excellent communication skills, and good IT skills, including Word, Excel, and PowerPoint.

Previous experience in a customer-facing or reception role is preferable but not essential, as training will be provided.

We offer a competitive salary, 5.6 weeks of annual leave, free on-site parking, enhancements to pay on bank holidays, and a refer-a-friend scheme rewarding £500 for every person referred.

We also provide a comprehensive induction programme, funded qualifications via the apprenticeship programme, and an employee of the month award of £100 for outstanding contribution.

Apply online today to join our team.

Requirements:

  • Positive, can-do approach
  • Excellent communication skills
  • Good IT skills - Word, Excel, and PowerPoint
  • Attention to detail

What we offer:

  • Competitive salary
  • 5.6 weeks of annual leave
  • Free on-site parking
  • Enhancements to pay on bank holidays
  • Refer-a-friend scheme
  • Comprehensive induction programme
  • Funded qualifications via the apprenticeship programme
  • Employee of the month award


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