Business Development Director

We have an exciting opportunity for a Business Development Director in our Insurance Sales team, based in Esher, Surrey. This team plays a key role in identifying and developing new business opportunities.

Healix is a global leader in Travel Risk Management (TRM) and Medical, Security and Travel Assistance Services with a vast range of products and services in each specific area.  Healix is entrusted to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day. Our clients include multi-national corporations, governments, Business Travel Insurers, International Private Medical Insurers and Leisure Travel Insurers, NGOs and universities and the education sector.

The main purpose of the role is Business Development and Account Management, but there will also be a focus in Marketing and networking.

The successful candidate will be a personable individual who will be able to demonstrate most of the following characteristics:

Attitude

• Excellent verbal and written communication skills.

• Excellent persuasion and negotiation skills.

• Self-sufficient with a high level of organisational ability.

• Calm, diplomatic and self-aware.

• Confident and capable of presenting factual data to a wide audience.

• Adaptable to the audience with the ability to tailor presentation data and style to suit the audience/business sector.

Motivation/Ambition

• Commercially aware with proven success within the TRM and assistance sales/account management arena.

• Good business and financial knowledge.

• The ability to work well both independently (remotely), whilst retaining communications and keeping colleagues updated on progress.

• Experience of working within a growing and developing business.

• Excellent PC skills with good knowledge of Microsoft packages.

• A high degree of accuracy and attention to detail.

The role attracts a competitive salary plus performance based commission.

About The Role

The Business Development Director’s role has two key focus areas, Business Development and Account Management and a third marketing/networking aspect. Typical activities will include but are not limited to:

 New Business Development

To develop new business opportunities and to meet the new Business Target as outlined in the individual Commission Plan and agreed annually.

Responsibilities include:

New Business Development:

Lead Generation, identify new prospects to develop relationships and further business opportunities in your given sector.

Face to Face Meetings:

• Research and build relationships with potential new clients, identify key stakeholders and decision makers, set up and host meetings/events and or networking opportunities.

• Work with potential new leads/prospects to develop and cultivate relationships, using internal expertise and Healix Subject Matter Experts (SME’s) to attend meetings as required.

Quotes/Wins:

• Plan and prepare proposals and pitches, adapted to client requirements to ensure their objectives are met.

• Ensure that pricing and commercial negotiations sit fairly with existing business and internal requirements.

• Prepare Tender responses to opportunities along with support from Sales Support colleagues.

Other KPIs of the role will include developing an excellent product knowledge, perform Sales Administration duties and collaborating with the wider Healix team.   

Account Development:

To meet the budgeted Sales Plan for the account portfolio managed and to develop new business opportunities within those accounts.

Responsibilities include all of the same criteria apply as for the New Business Development above and in addition:

Quarterly Business Reviews (QBRs):

• To maintain and nurture excellent relationships with multiple stakeholders at our existing accounts.

• To prepare for and host regular client meeting including Quarterly Business Reviews for our larger accounts.

• To manage client relationships but ‘oversee’ the operational relationships are working well.

Upsell and Cross Sell within the main account:

• To prepare proposals and pitches etc for new business opportunities within the existing accounts.

• To create opportunities to sell the Healix range of Supplementary Services as appropriate.

Industry Focus - Marketing/Industry Networking Events/Promotional Opportunities:

• Network; attend relevant industry related events, seminars, conferences, forums, and special interest groups. 

• Market awareness; remain ahead of the market and competitors service capabilities in order to predict future requirements, business needs and areas for internal research and development opportunities.

• Social Media; Support and promote the Healix social media activity seeking opportunities to promote the capabilities of Healix International and the wider Group

Skills Needed

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. 

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Desired Criteria

• In-sector experience

Required Criteria

• Commercially aware with proven success within the TRM and assistance sales/account management arena.
• Excellent verbal and written communication skills

Closing DateFriday 31st May, 2024