Operations Support Co-Ordinator

1 month ago


Edinburgh, United Kingdom Landmark Information Full time

Operations Support Co-ordinator

Edinburgh (Hybrid)

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

Competitive SalaryGenerous Holiday Allowance: 34 days holiday, inclusive of Scottish Bank Holidays, with the option of adding up to 5 additional unpaid leave days per yearAnnual Lifestyle Allowance: £300 to spend on an activity of your choicePension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafterPrivate Health Insurance: Provided by VitalityGroup Income Protection SchemeCharitable Fundraising: Matched funding for your effortsCycle to Work and Gym Flex SchemesInternal Coaching and Mentoring: Available throughout your time with usTraining and Career Progression: A strong focus on your developmentFamily-Friendly PoliciesFree Parking

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Operations Support Co-ordinator is responsible for delivering a first-class service and will play a key role in shaping the overall success of the operations teams. You will be the first point of contact between us and the customer (internal and external). You will provide quality customer service and identify specific customer requirements.

The role will involve:

Contributing to the continuous improvement of Millar & Bryce by identifying and taking ownership of opportunities for improvement to the process.Collaborating within teams to clarify facts, exchange information or resolve enquiries and issues.Supporting the wider teams to ensure that performance standards and business objectives are met.Building long lasting professional relationshipsProviding and undertaking training

About You

To be successful as the Operations Support Co-ordinator you will be someone who comes from a similar background and prides themselves in delivering first-class customer service.

You will also have/be:

Strong emphasis on delivering resultsExcellent communication both written and verbalInnovative and flexible thinkingAbility to work in a team and independentlyExcellent problem-solving skillsA drive to self-develop
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