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Full Time Receptionist/Administrator Alexandra Surgery Wimbledon

4 months ago

London, United Kingdom Alexandra Surgery Full time

Job summary

We are looking for a customer-focused candidate - previous GP experience is helpful, but not essential - to join our small team of receptionists/administrators.

Alexandra Surgery is based in the heart of Wimbledon SW19 with shops and amenities on our doorstep and less than 5 minutes walk from the train/underground station and bus routes. Parking also available.

Main duties of the job

First point of contact for patients on the phone and in person

Dealing with day to day patient correspondence/patient enquiries

Booking/rescheduling appointments

Scanning/electronic filing

Liaising with hospitals

About us

Small sized gp surgery

Mature and well-established team of admin staff

Exceptionally high satisfaction rates amongst our patients

Open and un-hierarchical structure/atmosphere with regular all-staff meetings

Job description

Job responsibilities

Looking for a full-time receptionist as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our surgery.

Hours are fixed 11-6:30 ( hours a week) Monday - Friday with paid lunch break.

Interview date: 8/7/24

Start date 1/9/24

WE ARE A LONDON LIVING WAGE EMPLOYER.

Person Specification

Qualifications

Essential

Must be able to demonstrate good levels of numeracy and excellent communication skills - both written and verbal

Experience

Essential

Previous experience in a gp surgery, or in a customer focused role helpful.

Personality

Essential

Patient and calm Kind Polite A people -person Must have good IT skills