Home Moves Officer

2 months ago

Kent, United Kingdom mhs homes Full time

At mhs, we're dedicated to providing high-quality, affordable housing and transforming lives in our community. We are seeking a Home Move Officer to join our team and play a key role in delivering our lettings service, ensuring a top-notch experience for both applicants and residents.

Role Overview: As a Home Move Officer, you will manage voids and lettings, ensuring homes are quickly filled while complying with policies and agreements. Your proactive approach will be vital in minimizing the time homes remain empty and delivering excellent customer service.

Key Responsibilities:

  • Act as an ambassador for mhs, demonstrating integrity, empathy, and fairness in all interactions. Build strong relationships with colleagues and stakeholders.
  • Handle all aspects of lettings for social housing tenancies, including new developments. Ensure compliance with policies and timely, suitable offers.
  • Oversee home allocations, manage temporary rehousing needs, and resolve customer queries effectively. Ensure properties are accurately advertised and compliant before letting.
  • Use systems like ONE Housing and CRM software to manage and update information. Utilize online tools for home swaps and downsizing.
  • Adhere to EDI policies and contribute to service improvement through feedback and personal development.

What We’re Looking For:

  • Essential Skills: Excellent communication, strong listening abilities, problem-solving skills, and proficiency in Microsoft Office.
  • Experience: Previous experience in a customer-facing role, knowledge of social housing allocation processes, and a proven record of delivering outstanding customer service.
  • Personal Qualities: Resilience, attention to detail, flexibility, and a commitment to mhs values. Sensitivity to cultural diversity and the ability to work under pressure are essential.
  • Desirable: Experience in social housing, familiarity with housing management and CRM systems, and relevant qualifications (e.g., CIH Level 2 or 3).

Why Join Us?

  • Impactful Role: Contribute to our mission of providing quality housing and exceptional service.
  • Career Growth: Access training and development opportunities to enhance your career.
  • Supportive Team: Be part of a collaborative environment that values integrity and continuous improvement.

We offer:

  • A performance based annual bonus + pension contributions matched up to 6%
  • 28 days holiday + bank holidays and the option to buy/sell holiday
  • Training & Development and opportunities for continuing professional development including regular tool box talks
  • A great team of colleagues to work with
  • Regular social and charitable events and a range of wellbeing activities
  • Enhanced family leave policies
  • A really competitive package of flexible employee benefits including a cycle to work scheme
  • A fantastic working office environment overlooking the River Medway that’s accessible and inclusive
  • Free parking and disabled parking
  • Access to two holiday homes in Norfolk and Dorset

We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.

At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For more details read the role profile attached. If you have the essential requirements we look forward to hearing from you.

Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.

  • Site Manager Position

    4 weeks ago

    Kent, United Kingdom Constructive Moves Full time

    Job Title: Site ManagerJob Summary:We are seeking a highly skilled Site Manager to join our team at Constructive Moves. As a Site Manager, you will be responsible for the smooth delivery of projects from inception to completion. This will involve coordinating labour, materials, and resources on site, approving payments to trades and contractors, and managing...

  • Site Manager

    2 months ago

    Kent, United Kingdom Constructive Moves Full time

    Constructive Moves are recruiting for a Site Manager for a privately owned housebuilder that covers the Southeast region.This award-winning developer are respected for building high-specification, sustainable, and design focused homes which are built within high profile locations and driven to deliver high quality homes for their customers.I am looking for a...

  • Site Manager

    2 months ago

    Kent, United Kingdom Constructive Moves Full time

    Constructive Moves are recruiting for a Site Manager for a privately owned housebuilder that covers the Southeast region.This award-winning developer are respected for building high-specification, sustainable, and design focused homes which are built within high profile locations and driven to deliver high quality homes for their customers.I am looking for a...

  • Site Manager

    4 weeks ago

    Kent, United Kingdom Constructive Moves Full time

    Constructive Moves are recruiting for a Site Manager for a privately owned housebuilder that covers the Southeast region.This award-winning developer are respected for building high-specification, sustainable, and design focused homes which are built within high profile locations and driven to deliver high quality homes for their customers.I am looking for a...

  • Site Manager

    3 weeks ago

    Kent, United Kingdom Constructive Moves Full time

    Job Description Constructive Moves are recruiting for a Site Manager for a privately owned housebuilder that covers the Southeast region.This award-winning developer are respected for building high-specification, sustainable, and design focused homes which are built within high profile locations and driven to deliver high quality homes for their customers.I...

  • Site Manager

    4 weeks ago

    Kent, United Kingdom Constructive Moves Full time

    Site Manager OpportunityConstructive Moves is seeking a skilled Site Manager to oversee the construction of high-specification, sustainable homes in the Southeast region. The ideal candidate will have experience in traditional housing and apartment schemes across Kent, Sussex, and Surrey.Key Responsibilities:Coordinate labour, materials, and resources on...

  • Site Manager

    2 months ago

    Kent, UK, South East England, United Kingdom Constructive Moves Full time

    Constructive Moves are recruiting for a Site Manager for a privately owned housebuilder that covers the Southeast region.This award-winning developer are respected for building high-specification, sustainable, and design focused homes which are built within high profile locations and driven to deliver high quality homes for their customers.I am looking for a...

  • Home Care Assistant

    4 weeks ago

    Kent, United Kingdom Alina Homecare Full time

    What you\u0027ll doAs a Home Care Assistant with Alina Homecare, you\u0027ll be providing companionship and personal care to our clients in their own homes. Your responsibilities will include:Companionship – being a friendly face and engaging in activities with our clientsPersonal Care – washing, dressing, and assisting with daily living tasksMedication...

  • Field Service Engineer

    3 weeks ago

    Maidstone, Kent, United Kingdom Bon Associates Ltd Full time €36,000

    Job title: Field Service Engineer / Moving & Handling / Healthcare Assistive Technology / Ceiling Track Hoists / Bathing / Stairlifts Salary: Up to £36k Dependent on Experience + fully expensed vehicle + excellent corporate benefits, including Pension and annual Healthcare contribution Location / Territory: Maidstone / Kent Our client is a market...

  • Care Home Enquiry Specialist

    2 days ago

    Kent, United Kingdom Margate Full time

    Care Home Enquiry Specialist PositionWe're looking for a skilled and experienced Care Home Enquiry Specialist to join our team in Margate. As a Care Home Enquiry Specialist, you will be responsible for guiding families and prospective residents through their journey with us, ensuring they experience our exceptional care and lifestyle offerings.About the...

  • Recruitment & Assessment Officer

    4 weeks ago

    Kent, United Kingdom Southeastern Full time

    Job Introduction Are you looking for a career where you can make a real difference in people’s day.  We are seeking a Recruitment & Assessment Officer  to join the team based in Tonbridge. Can you move people? Apply now. What you’ll do This is an excellent opportunity to join the recruitment and assessment team and to play a pivotal...

  • Case Officer

    5 months ago

    Kent, United Kingdom Kent County Council Full time

    Role Responsibility Want to take the next step in your career? If you would like to be a part of the Short Term Pathways Team during a time of exciting and innovative change then we would love to hear from you. This post is based in the East Kent area. As a Case Officer within the Short-Term Pathways Team, you will be working with people over the...

  • Career and Progression Officer

    4 weeks ago

    Kent, United Kingdom EKC Group Full time

    About The RoleWe are seeking a motivated and dedicated individual to lead our client-centred vocational progression programme of careers education. As a Career and Progression Officer, you will provide comprehensive information, advice, guidance, and careers education to support the progression of existing and potential students to internal college...

  • Career and Progression Officer

    4 weeks ago

    Kent, United Kingdom EKC Group Full time

    About The Role Hours per week: 18.5 Salary (pro-rata): £14,383 Success is a journey, not a destination.  Are you able to help others navigate their career path, whilst focusing on your own development? Sheppey College is at the heart of its community, whilst being part of the East Kent Colleges Group. Your focus is on the futures of the...

  • Leasing Consultant

    5 months ago

    Kent, United Kingdom TitanCorp Full time

    Job Description FOR IMMEDIATE HIRE! The purpose of the Leasing Professional is to lease apartments, retain residents through customer service, and handle administrative and financial responsibilities for their assigned community. Essential Duties include the following (other duties may be assigned): I. Leasing Responsibilities · Receive...

  • HR & Office Manager

    4 weeks ago

    Ashford, Kent, United Kingdom Pearson Whiffin - Business Support Full time

    HR & Office Manager Full time, 9am 5pm Office based Southeast Kent C. £40k DOE Are you an experienced HR & Office Manager looking for your next career move? My client is a well-established B2Bbusiness who operate as the leading global work at height trade association. They are seeking a candidate with exceptional...

  • Customer Service Officer

    5 months ago

    Kent, United Kingdom Recruitment Solutions Full time

    Our client is a leading healthcare provider committed to delivering exceptional patient care and service. They are currently seeking a motivated and dedicated Customer Services Officer to join their team. This is an exciting opportunity to contribute to the smooth and efficient operation of their administration services while working from the comfort of your...

  • Procurement Officer

    5 months ago

    Kent, United Kingdom Morgan Law Full time

    Procurement Officer c£30,000 + Excellent Benefits including CIPS Study Support Hybrid with 2 days a week in Ebbsfleet About Us The Ebbsfleet Development Corporation was established in 2015 to speed up the delivery of up to 15,000 homes and create a 21st-century Garden City in Ebbsfleet, North Kent. As planning authority for the Urban Regeneration Area,...

  • Industry Liaison Officer

    4 days ago

    Kent, United Kingdom EKC Group Full time

    About The Role Please note this role requires the successful candidate to work 18.5 hours per week, 38 weeks per year during term time with a pro rata salary of £9,905 per annum. A holiday payment of £1,435 will be paid equally over 12 months in addition to the salary above EKC Group are seeking an Industry Liaison Officer to join the Group. As...

  • Golding Homes

    2 months ago

    Allington, Kent, United Kingdom CV-Library Full time

    Data Manager Maidstone, Kent – Hybrid £62,000 per annum Full Time, Permanent Closing Date: 15th October 2024 Background It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality...