Care Home Enquiry Specialist

2 days ago


Kent, United Kingdom Margate Full time
Care Home Enquiry Specialist Position

We're looking for a skilled and experienced Care Home Enquiry Specialist to join our team in Margate. As a Care Home Enquiry Specialist, you will be responsible for guiding families and prospective residents through their journey with us, ensuring they experience our exceptional care and lifestyle offerings.

About the Role:

You will manage the enquiries process, maintain all digital channels, and use data insights to inform business decisions. This includes leading enquiries, showcasing excellence by ensuring our home is always tour-ready, conducting tours for prospective residents and training staff to provide consistent visitor experiences.

Key Responsibilities:

  • Manage Enquiries: Be the primary contact for all enquiries, providing a personalized and professional experience that reflects our high standards.
  • Showcase Excellence: Ensure our home is always tour-ready, conducting tours for prospective residents and training staff to provide consistent visitor experiences.
  • Digital & CRM Management: Maintain all digital channels, accurately capturing and updating enquiry information on our CRM system, and using data insights for business decisions.
  • Build Community Connections: Develop a community engagement plan, cultivating key relationships and opportunities to support occupancy goals.
  • Family Support: Provide ongoing support to residents and families, including aftercare for respite residents and assistance on moving-in days.

Benefits:

  • Salary: £46,000 per annum, plus commission with an OTE of up to an additional £6,000
  • Pension
  • Onsite Parking
  • Paid PVG
  • Uniform Provided
  • 5.6 Weeks Annual Leave (Based on a full-time contract)

  • Home Manager

    3 weeks ago


    Whitstable, Kent, United Kingdom Care UK Full time

    Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at Harrier Lodge. At Care UK,...


  • Margate, Kent, United Kingdom Margate Full time €40,000

    Job Description Customer Relations Manager Sales & Marketing - Margate Contract: Full Time Salary: £40,000 Per Annum Shift type: Days Contracted hours: We're excited to announce a new opportunity for a Customer Relationship Manager to represent our premium care homes in the Margate area. We’re seeking a driven and experienced sales professional...

  • Care Home Team Leader

    3 weeks ago


    Whitstable, Kent, United Kingdom Care UK Full time

    Care Team Leader (Night shifts) - full time contract Harrier Lodge Care Home - Whitstable, CT5 3FS Pay -£14.66 per hour Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader. The Role Leading and...


  • Tonbridge & Mallin, Kent, United Kingdom All About Home Care Limited Full time €15 - €19

    Are you looking for evening or weekend work? Consider a career in care and get paid £15.97 and hour with full training provided. Rated ‘Outstanding’ by CQC - Ranked one of the South East’s Top 20 recommended home care companies - Finalist for Domiciliary Care Company of the Year 2024 Gross hourly pay of £15.AXA Mental Health programme - Blue...

  • Home Manager

    3 weeks ago


    Kent, United Kingdom Care UK Full time

    Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom.  We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at Harrier Lodge. At Care...


  • Kent, United Kingdom Voyage Care Ltd Full time €40,000

    Join Voyage Care and Feel Valued, we reward your dedication with: • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • Enhanced retirement leave • Long service awards Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re...


  • Kent, United Kingdom Healthcare Homes Full time

    Nursing Opportunities at Healthcare HomesAt Healthcare Homes, we are seeking a skilled Clinical Care Specialist to join our team of dedicated healthcare professionals. As a Registered Nurse, you will play a critical role in ensuring the highest standard of care for our residents. Your responsibilities will include administering medicines, maintaining...

  • Home Care Assistant

    3 weeks ago


    Kent, United Kingdom Alina Homecare Full time

    As a Home Care Assistant with Alina Homecare, you will have the opportunity to make a real difference in the lives of our clients.Our Live-in Carer jobs in Kent are designed to provide companionship and support to individuals in their own homes.Key Responsibilities:Providing companionship and emotional support to clientsAssisting with personal care tasks,...

  • Home Care Assistant

    4 weeks ago


    Kent, United Kingdom Alina Homecare Full time

    What we're looking forAt Alina Homecare, we're seeking a compassionate and caring individual to join our team as a Home Care Assistant. As a Home Care Assistant, you'll play a vital role in providing high-quality care and support to our clients in their own homes.ResponsibilitiesCompanionship – being a friendly face and providing emotional supportPersonal...

  • Home Care Assistant

    4 weeks ago


    Kent, United Kingdom Alina Homecare Full time

    What you\u0027ll doAs a Home Care Assistant with Alina Homecare, you\u0027ll be providing companionship and personal care to our clients in their own homes. Your responsibilities will include:Companionship – being a friendly face and engaging in activities with our clientsPersonal Care – washing, dressing, and assisting with daily living tasksMedication...

  • Home Manager

    3 weeks ago


    Whitstable, Kent, United Kingdom Care UK Full time

    Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at Harrier Lodge. At Care UK,...


  • Kent, United Kingdom Care UK Full time

    Invicta Court - Maintenance22hrs per week Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development?  Join Care UK, a multi award winning care provider as a Maintenance person. Variety, fun, and a rewarding career is what you can expect.The RoleEnsure the safety of care home...

  • Care Assistant

    5 months ago


    Kent, United Kingdom Fallowfield Nursing Home Full time

    Come and join our fantastic team. We are a family run business, established in 1985. We provide care for the elderly. To share with other staff in meeting the personal care needs of clients in a way that respects the dignity of individuals and promote independence. To help in the care of the care users physical environment and in general day-to-day...

  • Care Professional

    2 weeks ago


    Kent, United Kingdom Childhood First Full time

    Therapeutic Care Worker - Gables HouseJob Type: Full TimeLocation: Kent40 days' annual leaveUp to 6% employer pension contributionHealth benefit and life assuranceRelocation package consideredOpportunity to become a qualified child psychotherapist45 working hours per weekAbout Gables House:Gables House is a specialist residential children's home providing a...

  • Weekend Receptionist

    1 month ago


    Kent, United Kingdom Care UK Full time

    Weekend Receptionist RoleCare UK is seeking a caring and passionate individual to join our team as a Weekend Receptionist. This role involves providing a warm welcome to visitors, greeting others with a courteous telephone manner, and ensuring the visitors book is completed properly.The RoleProvide a friendly and efficient welcome to visitorsGreet others...


  • Kent, United Kingdom Caramel Talent Limited Full time

    Overview: Caramel Talent Limited is seeking a dedicated and experienced Residential Care Home Operations Manager to oversee the care home's operations, ensuring compliance with Ofsted and other regulatory requirements, while promoting a culture of excellence.The Role: As the Residential Care Home Operations Manager, you will be accountable for the overall...


  • Kent, United Kingdom Healthcare Homes Full time

    Job Title: Clinical Support SpecialistJob Summary: We are seeking a skilled Registered Nurse to join our team at Ashley Gardens, a leading provider of nursing and respite care. As a Clinical Support Specialist, you will be responsible for delivering high-quality clinical support to our residents, ensuring their physical and psychological needs are met.Key...

  • Care Team Leader

    3 weeks ago


    Whitstable, Kent, United Kingdom Care UK Full time

    Care Team Leader (Night shifts) - full time contract Harrier Lodge Care Home - Whitstable, CT5 3FS Pay -£14.66 per hour Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader. The Role Leading and...

  • Care Assistant Days

    6 months ago


    Kent, United Kingdom Legit Care Recruitment Full time

    At Legit Care Recruitment we specialize in staffing for various sectors of the healthcare and hospitality industries. Our services include the supply of care workers, nurses, cleaners, and chefs to meet the needs of our clients. (**N/B: WE DO NOT OFFER ANY SPONSORSHIP**) CARE ASSISTANT DAYS & NIGHTS (Future Opportunities) REQUIRED AT A FRIENDLY...

  • Care Professional

    4 weeks ago


    Kent, United Kingdom Nicholas James Care Homes Ltd Full time

    Job Title: Care ProfessionalAbout Us: Nicholas James Care Homes Ltd is a leading provider of nursing, dementia, and residential care. We prioritize candidates residing closest to our care homes.Job Description:We are seeking a dedicated Care Professional to join our team. As a Care Assistant, you will play a vital role in supporting our residents'...