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BMW Sales Specialist

2 months ago

Ashford, United Kingdom Barretts Full time

Sales Specialist – Barretts BMW Ashford

As a Sales Specialist, you will be representing both Barretts and our BMW brand. Working as part of the sales team, you will be responsible for the end to end customer experience, handling face to face, over the phone and interactive enquiries and converting these to vehicle, finance and insurance sales. Day to day, you will:

Respond to queries from new and existing customers relating to new and used vehicle sales

Guide customers through their purchase, providing outstanding customer service as the face of both Barretts and the BMW brand

Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras

Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing

Maintain a specialist knowledge of BMW vehicles and options, participating in regular knowledge updates

Manage the vehicle handover process, ensuring compliance with the process

Adhere to Barretts and industry regulations relating to the sale of vehicles, finance and insurance

Experience:

12 months previous experience within a premium brand is required for this role. If you are an individual with a strong background in customer service and a real focus for hitting targets we would welcome your application. We believe in recruiting for the attitude and we provide training for the skills

Company Benefits:

  • 32 days annual holiday pro rata (includes 8 bank holiday days)
  • Welcome pack & company induction.
  • Discounted servicing & parts across the Group
  • Annual staff social events
  • Barretts Summer Ball (held every 2 years)
  • State of art working environment

About Barretts:

In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses to have held the Jaguar and Land Rover franchises since their inception, providing a unique, personal, and first-class customer service across Kent. We pride ourselves on customer service, and with over 100 years of experience, we know the level of service customers expect to receive from a trusted family dealership.

Barretts combine traditional values of the past, with the cars of today.

With pay plans that reward you and a management team that will support you throughout, this is a great opportunity for an ambitious candidate. If you are looking to join a welcoming, high performing team please send your CV with a covering letter to:

Closing date for applications: Thursday 1 st August 2024. However, once we have sufficient applicants, we withhold the right to close job vacancies early.