Senior Client Pension Support
1 month ago
Overview
This is a non-regulated, B2B, corporate pension and employee benefits role Provide timely and accurate support for Associate Consultants, Consultants and Management in all aspects of their work with corporate clients, which will involve regular client contact and administration team liaison Act as primary pensions contact for the Specialist Markets team Provide a professional high-quality service to all clients, colleagues and other third parties To not only meet but to exceed both internal and external client expectations How you'll make an impact Support new pension implementations alongside senior management and client owners. Anticipate and respond to client needs, ensuring outstanding service. Maintain up-to-date technical pensions knowledge to support clients. Provide proactive support to Consultants and Management. Develop effective relationships to deliver efficient service. Assist with client governance meetings and support client inquiries. Prepare and finalize client reports and presentations. Support campaign management and meeting preparation. Maintain knowledge of pension provider systems and portals. Monitor income and financial control over client budgets. Identify and progress new business opportunities. Manage diary and workflow efficiently. Ensure all client deadlines and service levels are met. Manage action points from meetings. Adhere to internal policies, laws, and regulations, putting clients at the heart of our business. Ensure compliance and take responsibility for remedial actions if needed. About You Solid technical knowledge of DC Pensions, including products, markets, and regulatory standards, with ongoing training provided. Up-to-date industry, sector, and technical knowledge. Developing skills in communication, questioning, listening, report writing, and presenting. Proficient in Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems. Commitment to treating customers fairly. Strong verbal and written communication skills. Excellent organizational skills, with the ability to meet tight deadlines and manage multiple tasks. High accuracy and attention to detail, producing high-standard documentation. Client-focused, proactive, and anticipates client needs. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…-
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