Deputy Manager

2 weeks ago

Aberdeen, United Kingdom Able Care at Home Full time

ABLE CARE AT HOME – Deputy Manager

Do you want to work for a growing, family run home care service in the heart of Aberdeen?

At Able Care @ home, we are looking for a full time Deputy Manager to help the Registered Manager lead the service, generate new business and ensure care delivery from a skilled and competent workforce to achieve excellent outcomes for the people we support. Job share is also considered.

Are you a deputy/team leader looking to step into a new role? Do you possess a creative, innovative passion and would love to join a welcoming team who promotes flexible and autonomous working? If so, we would love to hear from you

RESPONSIBILITIES

  • Ensuing the smooth running of the service with a focus on excellent client outcomes
  • Lead on safer recruitment in line with Care Inspectorate standards
  • Develop strong relationships with clients and their families ensuing regular reviews are carried out to seek feedback on client satisfaction
  • Ensure concerns and complaints are acted upon in a timely manner
  • Ensure responsiveness to referrals and queries ensuring robust effective assessments are carried out in a timely manner
  • Ensure new admissions are communicated clearly to the staff team ensuring everything is in place to deliver safe, effective care based on the needs and wishes of the client.
  • Ensure all clients have a robust personal plan which accurately reflects the needs and risks and ensure this is updated regularly and in co-production with the client.
  • Ensure regular audits and spot checks are undertaken to monitor care delivery, staff competency and client satisfaction
  • Ensure all information is kept up to date in accordance with GDPR legislation
  • Assist Registered Manager in undertaking regular supervisions and annual appraisals of all staff
  • Lead on initiatives to market the service and attract new referrals and enquires.
  • Develop key relationships with the Care Inspectorate, local authority, health professionals and other key stakeholders.
  • Create an open and transparent culture enabling staff to confidently raise concerns and ensure there is clear evidence of lessons learnt when there have been incidents and near miss events.
  • Carry out investigations when there has been care or conduct concerns, liaising with our relevant HR partners as necessary
  • Act swiftly to performance and capability concerns.

Flexible with hours - part time or full time. Salary dependent on candidate experience and qualifications.

Requirements


  • Must hold a SVQ 3 in Health and Social Care
  • Excellent leadership skills with previous examples of supervising others
  • Strong understanding of the Health and Social Care standards
  • Excellent understanding of Care Inspectorate
  • Excellent written and oral communication skills
  • Member of PVG Scheme
  • Driver (desirable)
  • Professional registration such as nurse or social worker (desirable)

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