MBT Service Team Administrator
3 weeks ago
Job summary
This brand-new, one and a half days a week, administrator post has been created to provide the administrative support for a Trustwide Mentalization Based Treatment Service. The new MBT Service will sit alongside other therapeutic interventions within the Complex Emotional and Relational Needs pathway, and offer a further evidence-based therapy for service users with severe and complex difficulties in relationships with others and in managing their emotions, which often lead to issues with impulsivity, self-destructive patterns and a poor sense of self.
The post holder will work initially to support the new MBT Service Manager to develop and establish the necessary processes and procedures to operationalise the service, manage referrals, and coordinate clinicians working into MBT (who are substantively based within other secondary care services). The role will involve general administrative work, responding to referral and telephone enquiries, administrative support work to the MBT team of clinicians, and responding sensitively and effectively to service users who may sometimes be distressed.
It is anticipated that the post holder, and Service Manager, will be co-located with colleagues from other CERN services ( DBT) whose service models and service user populations are similar.
Main duties of the job
To provide efficient and effective administration support to the Mentalization Based Treatment Service.
To undertake the administration of all referrals received into the team.
To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust's policies and procedures.
About us
Mentalizing refers to the ability to attend to mental states in ourselves and in others, as we attempt to understand our own actions, and those of others, on the basis of intentional mental states. The MBT approach is based on a view that a core problem for many service users is their vulnerability to a loss of mentalizing. This vulnerability develops within early attachment relationships and becomes associated with interpersonal sensitivity, which triggers dysregulated emotions and impulsivity. MBT therefore places mentalizing at the centre of the therapeutic process.
MBT works through establishing an enduring attachment relationship with the service user, while continuously stimulating a mentalizing process. Its aim is to develop a therapeutic process in which the mind of the service user becomes the focus of treatment. Like DBT and SCM, MBT is a multi-modal treatment, meaning it combines weekly individual sessions and weekly group sessions.
Job description
Job responsibilities
Please see the attached job description and person specification for the full details of the position.
Person Specification
Education / Qualifications
Essential
NVQ 3 or equivalent experience A good understanding and working knowledge of English and Maths GCSE in English and Maths or equivalent
Desirable
Knowledge of Excel Completion of PARIS training
Experience
Essential
Significant administrative experience in a similar role
Desirable
NHS experience
Knowledge
Essential
Understanding of administrative processes Understanding of confidentiality and data protection policies and procedures
Desirable
Knowledge of Mental Health Services
Skills and Abilities
Essential
Ability to utilise a range of IT programmes Ability to work flexibly and to prioritise workload Good verbal and written communication skills Ability to communicate with service users Ability to work as part of a team and individually Ability to competently use and modify a database Good organisational skills Ability to form working relationships with multi-disciplinary staff-
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