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Restaurant Food and Beverage Assistant
2 months ago
We are a friendly, helpful, and warm team looking to make your stay as comfortable as possible. There is a spacious lounge area perfect for relaxing after a busy day located on the ground floor alongside a bar serving hot and cold beverages and snacks. In addition, you can order a tasty meal off our lounge menu. Or if you are looking for a more formal dinner than the lounge, our casual Touchdown Bar & Grill restaurant onsite serves a range of classic dishes. There is also an onsite gym for our overnight guests available and a business centre where you can focus on your work.
What we're looking for:Are you passionate about people, drinks and food? If the answer is yes, then this is the role for you We are seeking a bubbly and friendly candidate who likes to be in a customer-facing position to work a minimum of 16 hours per week. You will ideally have worked within a hospitality setting previously and be familiar with the inner workings of a restaurant, however, this is not essential as training will be provided. What is essential though is a passion for hospitality You will be hard-working, able to work alongside others as part of a team, and able to speak confidently to customers. You will also be willing to work a range of shifts, including daytime, evenings and weekends.
Day in the life of: You will be working within the hotel's Restaurant alongside a passionate team who are eager to deliver an exceptional experience for our guests. You will work a range of shifts including mornings, evenings and weekends. You'll be working in a front-of-house position meeting and greeting guests and providing great table service. You'll be a great team player working closely with your kitchen and bar colleagues to ensure a smooth service.
Example key duties:
- Preparing the bar for the day and night ahead including setting up, prepping, stocking and cleaning.
- Meeting and greeting guests. Making recommendations and engaging in conversation.
- Taking food and drink orders and processing them through a till. Cash and card transactions.
- Proving table service.
- Sales driven, keen to up-sell and cross-sell.
- Support busier breakfast shifts which involves preparing basic food items and serving front of house.
- Coaching and supporting new team members.
- Supporting other hotel colleagues and helping out in other areas of the hotel when it's needed.
What you'll get in return:
- Minimum 16 hours per week
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities, including comprehensive training
- Free access to 24/7 employee assistance program
- Team member of the month - £100 and Team member of the year - £500
