Personal Assistant- UHL Services in the Community Hospitals

1 month ago

Loughborough, United Kingdom University Hospitals of Leicester NHS Trust Full time

Job summary

Personal Assistant to the UHL Services in the Community Hospitals (formerly known as Alliance) Managers and the Operational team.

We are looking for an enthusiastic and well organised individual to provide a comprehensive administrative service to the Alliance senior team.

This is a full time role per week , Monday to Friday, core office hours.

If you are interested please contact Annarosa Bonzanini

Main duties of the job

To provide a confidential, flexible and fully comprehensive secretarial and administrative service to the Senior Management Team (SMT) as required.

To liaise with hospital departments, partner organisations (including UHL, LPT, PCL and the CCGs) and external agencies to promote and facilitate smooth working relationships.

To assist in the organisation of diary and workload management.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate, we are proud, we are inclusive, and we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job description

Job responsibilities

To act as the first point of contact for the Senior Management Team and making appropriate appointments, diary commitments and organisation of time to ensure availability and workspace.

To provide efficient, effective and confidential administrative and secretarial support to the SMT.

To organize meetings, provide agendas, take and accurately type up minutes and distribute all relevant papers to attendees in a timely manner.

To contribute to effective communication within the multidisciplinary team, receiving regular team updates and information for effective day to day running of the Team.

To receive and deal effectively with all incoming post, telephone calls, e-mails, personal enquiries and visitors to the department using own initiative to assessurgency, prioritising and taking actions as appropriate, referring callers to the appropriate individuals, departments or hospitals.

To liaise with the print room to design and produce leaflets, forms and posters to be used in the UHL Community Hospital sites.

To carry out DSE assessments as required for the team.

To meet targets agreed within annual appraisal and objectives, demonstrating an ability to manage workload and meet targets and taking responsibility for undertaking own mandatory and statutory training and updates as required.

Person Specification

Training and qualifications

Essential

GCSE English and maths Grade C or above or equivalent Good standard of written and spoken English RSA Level II Typing & Word Processing or equivalent

Desirable

RSA III Business Administration or equivalent/ RSA Audio Typing level II or equivalent

Communication and relationship skills

Essential

Demonstrates good communications skills, written and oral Demonstrates clearly understood interpersonal skills Evidence of having worked effectively within a team

Experience

Essential

Computer skills - Experience in using Microsoft Packages 2 years' experience and knowledge of standard office practices, procedures and protocols Customer service skills Demonstrates flexible approach to working requests

Desirable

Working within an NHS environment

Physical skills

Essential

Demonstrates ability to self motivate / self supervise / physically able to complete role with reasonable adjustments/ Able to travel between sites for work as required

Equality and diversity

Essential

Able to demonstrate a commitment to understanding of importance of treating all as individuals

Analytic al and Judgement skills

Essential

Evidence of time management and organisational skills Ability to work on own initiative Understands the nature of confidentiality within a sensitive environment Good communication skills

Planning and organisation skills

Essential

Ability to change with developing service Acceptance of responsibility / ownership of tasks under their remit of work and associated deadlines

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