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Senior Payaways and Authorisation Administrator

1 month ago

Leeds, United Kingdom Ardonagh Advisory Full time

Senior Payaways and Authorisation Administrator - Leeds - ARD1056996

Purpose of the Role

This exciting hybrid opportunity has arisen to join our Payaways and Authorisation team in Leeds. The role will involve using skills and knowledge for the back-office Insurance Broking Accounts (IBA) centre and to support management in the operational function of the team.

Who we are looking for

This is an opportunity for a talented, dynamic individual, ideally with financial skills and experience, who is looking to take the next step in their career.

Attention to detail Excellent organisational skills Initiative, an enquiring mind and is proactive The mindset to be adaptable, embrace change and respond positively Strength to work under pressure Skills to build relationships and influence stakeholders. Ability to train others.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more.

Manage your own work is completed to the highest standards and within agreed Service Levels (SLAs) and quality standards. Be willing to learn multiple skills and disciplines Process large amounts of data accurately and efficiently Be a point of reference and assistance in the absence of your Team Leader/Manager where required. Assist with the distribution of workflow in the team. Be a referral point for escalated or technical queries for both our internal staff and external member’s Support quality reviews and technical training needs across the department. Support audit requests for information and process walk-through exercises. Fulfil your responsibilities in line with agreed processes to achieve agreed objectives, and in doing so, ensure compliance with the client and insurer money rules within the FCA Handbook, identifying and recording any breaches of FCA rules.

Qualifications & Experience:

Financial services experience (desirable), ideally in an insurance broking environment Client Money (Cass 5) knowledge desirable GCSE Maths and English (grade 5 or above) or equivalent

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it’s time to retire 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.