Payment & Refund Administrator

6 months ago


Leeds, United Kingdom The Ardonagh Group Full time

**Purpose of the Role**

This exciting hybrid opportunity has arisen to join our Client Money team in Leeds.

This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.

The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the train and bus station and along a bus route.

**What you will do**

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.
- Work with your manager to set and achieve yearly objectives. Manage your own workload to ensure work is completed to the agreed Service Levels (SLAs) and quality standards.
- Communicate and build relations with other IBA departments and internal Brokers and businesses to investigate and resolve any queried transactions to avoid further delays.
- Be proactively involved and support continuous improvement and lean initiatives.
- Perform reconciliation and process activities across one or more of the following disciplines: Client & Insurer Payments, Payaways (intermediary payment processes).
- Support audit requests for information and process walk-through exercises.
- Ensure we are fully compliant within FCA regulations.

**Who we are looking for**

This is an opportunity for a talented, dynamic individual, with a willingness to learn and develop new skills. The below is a list of traits that we think would suit the role, however this is by no means an exhaustive one.
- Attention to detail.
- Excellent organisational skills
- The ability to use own initiative as well as work within a team environment.
- The mindset to be adaptable, embrace change and respond positively.
- Strength to work under pressure.
- Skills to build relationships and influence stakeholders.
- Has worked with finance or money in the past.
- Insurance broking environment experience (desirable).

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality

**Job Types**: Full-time, Permanent

Pay: £23,400.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Can you commute easily to Leeds several times per week?
- What are your salary expectations? (mandatory)
- On what basis are you authorised to work in the UK? (mandatory)
- Do you have experience in an Finance or Accounts function?

Work Location: Hybrid remote in Leeds

Reference ID: ARD1007909



  • Leeds, United Kingdom The Ardonagh Group Full time

    **Payments & Refunds Administrator - Leeds - ARD1007909** **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is...


  • Leeds, United Kingdom The Ardonagh Group Full time

    **Payments & Refund Administrator - ARD991928 - Leeds** **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is in...


  • Leeds, United Kingdom The Ardonagh Group Full time

    **Payments & Refunds Administrator - Leeds - ARD999602** **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is...


  • Leeds, United Kingdom The Ardonagh Group Full time

    **Payments & Refunds Administrator - ARD997338 - Leeds** **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is...


  • Leeds, United Kingdom Ardonagh Advisory Full time

    Payments & Refunds Administrator - Leeds - ARD1050070 Purpose of the Role This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is...


  • Leeds, United Kingdom The Ardonagh Group Full time

    **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the...


  • Leeds, United Kingdom The Ardonagh Group Full time

    **Purpose of the Role** This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the...


  • Leeds, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleThis exciting hybrid opportunity has arisen to join our Client Money team in Leeds.This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the train and...


  • Leeds, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleThis exciting hybrid opportunity has arisen to join our Client Money team in Leeds.This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the train and...


  • Leeds, United Kingdom The Ardonagh Group Full time

    Job Description Purpose of the Role This exciting hybrid opportunity has arisen to join our Client Money team in Leeds. This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload. The new and modern office is in Leeds city centre approx. 10 minutes’...


  • Leeds, Leeds, United Kingdom Ardonagh Advisory Full time

    Job Title: Payments & Refunds AdministratorWe are seeking a skilled and experienced Payments & Refunds Administrator to join our team in Leeds. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring high-quality financial transactions.About the Role:You will work closely with customers to...


  • Leeds, UK, West Yorkshire, United Kingdom The Ardonagh Group Full time

    Purpose of the RoleThis exciting hybrid opportunity has arisen to join our Client Money team in Leeds.This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the train and...


  • Leeds, United Kingdom Pure Retirement Full time

    **Location**: Thorpe Park Leeds, LS15 **Benefits**: - 25 days holiday with the option to buy or sell up to 5 days holiday per year - Birthday off - Monthly bonus scheme - Cash healthcare plan - Auto enrolment pension scheme - Learning & Development programme - Life assurance - Flexible working options - Volunteering days - Bike to work scheme - Gym...

  • Vehicle Administrator

    5 months ago


    Leeds, United Kingdom AMT Specialist Cars Full time

    As a sales administrator, you will be responsible for controlling all the administration for the dealership, keeping in line with the current processes as well as providing sales and accounts support. **Scope of Job** Responsibilities include updating the DMS with new and current vehicles, send relevant documents to customers, update the stocking plan,...


  • Leeds, Leeds, United Kingdom Ardonagh Advisory Full time

    Job Title: Payments & Refunds AdministratorWe are looking for a talented and dynamic individual to join our Client Money team in Leeds. As a Payments & Refunds Administrator, you will play a key role in managing client payments and refunds.About the Role:You will work closely with your manager to set and achieve yearly objectives.Develop and implement...


  • Leeds, United Kingdom BaySentry Solutions Ltd Full time

    **Overview**: We are seeking a highly organised and detail-oriented Processing Administrator to join our team. As a Processing Administrator, you will play a crucial role in ensuring the smooth operation of our business and providing administrative support to our staff. This is a full-time position with opportunities for growth and development. **Here are...


  • Leeds, Leeds, United Kingdom Ardonagh Advisory Full time

    Job Title: Payments & Refunds AdministratorWe are seeking a highly organized and detail-oriented individual to join our Client Money team in Leeds. This is an exciting opportunity for someone with a strong attention to detail and excellent time management skills.About the Role:Manage own workload to ensure work is completed to agreed Service Levels (SLAs)...


  • Leeds, United Kingdom CV-Library Full time

    Fancy a step away from travel sales but don't want to leave the Travel Industry? I am currently recruiting for an enthusiastic Administration Executive for a well-established and expanding company based in Leeds! This truly is a brilliant opportunity for the right person to take a step back from those stressful sales but still be indulged in the Travel...

  • Payment Administrator

    2 weeks ago


    Leeds, Leeds, United Kingdom Ardonagh Advisory Full time

    Job OverviewArdonagh Advisory is seeking a talented Payment Administrator to join our Client Money Team in Leeds.


  • Leeds, United Kingdom JMG Group Full time

    **About Us** JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since we completed our MBO in November 2020. We place over £220m of Gross Written Premium into the market annually and...