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Band 5 Support Team Leader- Microbiology
2 months ago
Job summary
We are currentlyrecruiting for Band 5 Support Team Leader to join our fast paced and dynamicMicrobiology team. This role is part of a team which provides an efficient andeffective Microbiology service to two general hospitals (Southend University/Basildonand Thurrock University Hospital Trusts) and local GP community.
Main duties of the job
Support Team Leader is expected to organise and manage pre and post analytical support at the huband accountable for delivery of high-quality services against agreed qualitystandards and key performance indicators. Support Team Leader will supervise the support team at the hub, responsible for theday-to-day operations of the pre and post analytics section. They will workindependently and propose/implement changes to procedures for own area of workand to perform all designated duties within Pathology in accordance with localworking practices, to maintain high personal standards and conform to Healthand Safety regulations. Support Team Leader is expected to continuewith personal development through academic or practical experience. Applicantsmust currently have permission to work in the UK.
About us
SYNLABUK & Ireland work closely with clinicians, hospitals, occupational healthproviders and clinical researchers to provide a complete pathology offering.
Weoperate in increasingly diverse environments which is reflected in ourworkforce, clients, customers, suppliers, communities and partners. We believean inclusive workplace culture is the best way to source, attract and retaindiverse and talented people, and create a sustainable, high-performingworkforce.
Webelieve our staff is vital to the principle of making a positive difference tohealthcare, therefore, we promote a culture of continuous personal developmentwhere scientists and staff have the support and resources to acquire new skillsand build their careers through learning and development opportunities,coaching and clear career pathways.
SYNLABUK & Ireland is a committed equal opportunities employer and does notunlawfully discriminate on the basis of any status or condition protected byapplicable UK employment law.
Job description
Job responsibilities
To plan and prioritise the delivery of pre and post analytics activities across the laboratory, ensuring appropriate staffing levels,rostering, responding appropriately to the needs of routine and urgent activities.
To propose and implement changes to standard operating procedures as required to develop and streamline the service or to reflect other changes.
To perform e rostering attendance management daily.
To be responsible for staff management of department, including:
Recruitment and induction of new staff
Performance management, including appraisals and management of conduct and performance issues
Sickness absence management
Ensuring compliance with statutory and mandatory training within department
To provide comprehensive training and competency assessments Provide constructive feedback regarding individual staff performance
Ensuring compliance with all relevant SYNLAB policies and procedures
To ensure department is always appropriately staffed, ensuring there are appropriate arrangements for rostering, approval of leave and other planned absences, approval of timesheets.
To be responsible for ensuring all staff including casual staff, work experience & trainees are trained appropriately & training records are maintained, ensuring the correct PPE is always update, identify & implement any development needs, organising team resources to successfully achieve goals & objectives.
To ensure effective and timely communication to all staff on all aspects of the department, including newsletters, notice boards and team briefs, and to ensure any such communication is relevant and current & documented. All notices & documents must be produced within document control guidelines.
To be responsible for authorising annual leave for staff ensuring the area is always adequately staffed. Ensuring all staff annual leave is current considering length of service & contract changes.
To be responsible for compiling the weekly, evening, weekend & Bank Holiday duty rotas and to ensure service needs are met and to inform laboratory staff as appropriate.
To be accountable for pre-analytical sample handling, distribution, aliquoting, referral, storage, and disposal of samples, andprioritising and immediate dispatch of urgent requests & other time critical tasks.
To actively participate in Internal audits along with a lead auditor and to assist in recording the audit information.
To be responsible for monitoring and maintaining equipment & working area of the section and taking any appropriate actions such as maintenance and arranging repairs.
To participate fully in the routine work of the department.
To ensure patient confidentiality is always adhered to.
Ensure standards of cleanliness & waste disposal & maintain up to date records of housekeeping.
To perform any additional duties consistent with the grade and description of the post as may be required.
Prepare samples for routine and specialist biomedical investigations, working on own initiative to agreed protocols.
Be able to rotate through all designated areas of Pathology, as required (dependent on experience and training), performing all designated duties in accordance with local working practices whilst maintaining high personal standards and conforming to Health and Safety regulations.
Provide general advice to users of the pathology service, for example, sample type, test availability.
Participate in and assist with clinical trials, particularly in sample receipt and preparation.
Utilise the laboratory LIMS, Q-Pulse quality monitoring system and other application software according to authorised protocols including computer data entry in all areas of the laboratory.
Always communicate efficiently, courteously and with clarity, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
Arrange and lead positively laboratory and other meetings as directed by Laboratory managers.
Encourage active participation in personal development and support the introduction of new technologies and / or systems by being a change advocate.
To undertake any training, courses etc as deemed appropriate Prepare samples for routine and specialist biomedical investigations, working on own initiative to agreed protocols.
Be able to rotate through all designated areas of Pathology, as required (dependent on experience and training), performing all designated duties in accordance with local working practices whilst maintaining high personal standards and conforming to Health and Safety regulations.
Provide general advice to users of the pathology service, for example, sample type, test availability.
Participate in and assist with clinical trials, particularly in sample receipt and preparation.
Utilise the laboratory LIMS, Q-Pulse quality monitoring system and other application software according to authorised protocols including computer data entry in all areas of the laboratory.
Always communicate efficiently, courteously and with clarity, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
Arrange and lead positively laboratory and other meetings as directed by Laboratory managers.
Encourage active participation in personal development and support the introduction of new technologies and / or systems by being a change advocate.
Use consumables and equipment within your allocated section responsibly and be responsible for stock control audits and recording through approved channels as required.
Record and investigate incidents and adverse events, take corrective and preventive action to avoid recurrences.
Person Specification
Qualifications
Essential
IBMS Certificate of Achievement Part II, or relevant level 5 qualification, or equivalent experience gained in a medical laboratory
Experience
Essential
Proven experience and knowledge of laboratory pre and post analytical and referral process Experience of managing a group of staff Attendance management skills
Desirable
Laboratory work experience Previous supervisory role experience HR experience recruitment and staff selection skills Performing Appraisal experience